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Managing Quality (Blackwell Business), , Used; Good Book

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Located in: Geraldton, WA, Australia
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eBay item number:254496441451
Last updated on 29 Aug, 2021 16:27:04 AESTView all revisionsView all revisions

Item specifics

Condition
Acceptable: A book with obvious wear. May have some damage to the cover but integrity still intact. ...
Subject
Management Techniques: Professional
ISBN
9780631214106
EAN
9780631214106
Type
Textbook
Format
Paperback
Language
English
Author
Barrie G. Dale, Cary L. Cooper
Publisher
John Wiley and Sons Ltd, Blackwell Publishers

About this product

Product Information

This comprehensive and successful Total Quality Management text has developed a following amongst students, academics and practitioners. It provides readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems. For the third edition of this successful text, the author has undertaken a complete revision based on feedback from users of the previous two editions. There are new contributors and additional chapters have been added to reflect recent developments in the field. New material has been introduced on:The role of management in Total Quality Management.Policy deployment.Sustaining TQM.Business Process Re-engineering.Self-assessment, models, quality awards.In addition, some of the material has been re-ordered and changes have been made to the termilogy. This text balances contributions from practitioners with those from the academic community and can be used to gain an overview of TQM as a whole, to find new ideas or angles on TQM, or to dip into a particular subject, since each chapter also stands alone.

Product Identifiers

Publisher
John Wiley and Sons Ltd, Blackwell Publishers
ISBN-10
0631214100
ISBN-13
9780631214106
eBay Product ID (ePID)
96398465

Product Key Features

Subject
Management Techniques: Professional
Language
English
Type
Textbook
Author
Barrie G. Dale, Cary L. Cooper
Format
Paperback

Dimensions

Height
246mm
Width
171mm
Weight
990g

Additional Product Features

Date of Publication
14/07/1999
Place of Publication
Oxford
Spine
31mm
Series Title
Blackwell Business S.
Out-Of-Print Date
18/10/2003
Genre
Management Techniques: Professional
Country of Publication
United Kingdom
Content Note
Illustrations
Edition Statement
3rd Revised Edition

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