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The product works fine after it was set up but the major problem that existed is when you set up the modem you have to enter a security password. The seller of the modem did not know that I needed one. I finally got ahold of a time warner cable tech support guy who was able to help me. If you buy one on ebay make sure the seller can give you the security code because arris will not be able to help you and some of time warner tech support people do not know how to help you.
Verified purchase: Yes | Condition: Pre-owned
Unfortunately, it will not work, I couldn't get it to connect to my services. I like the appearance of the product and I loved the price, it just wouldn't work even after contacting the manufacturer, Even after I was told they no longer support this model they still tried to assist me. unfortunate.Nice product
Verified purchase: Yes | Condition: Refurbished
This hybrid modem is not the best quality!
Verified purchase: Yes | Condition: Pre-owned
Modem works great..Saving $6 a month off my cable bill for a $29.99 purchase.
Verified purchase: Yes | Condition: Pre-owned
Verified purchase: Yes | Condition: Pre-owned
