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Picture 1 of 1
Hot Buttons: How to Resolve Conflict and Cool Everyone Down by Sybil Evans: Used
US $11.19
ApproximatelyAU $16.33
Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
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Free Standard Shipping.
Located in: Sparks, Nevada, United States
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Estimated between Fri, 27 Sep and Tue, 1 Oct to 43230
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eBay item number:285223227499
Item specifics
- Condition
- Publication Date
- 2000-09-05
- Pages
- 352
- ISBN
- 9780060196998
- Book Title
- Hot Buttons : How to Resolve Conflict and Cool Everyone Down
- Publisher
- HarperCollins
- Item Length
- 8.2 in
- Publication Year
- 2000
- Format
- Hardcover
- Language
- English
- Item Height
- 1.1 in
- Genre
- Self-Help, Business & Economics, Psychology
- Topic
- Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
- Item Weight
- 18.4 Oz
- Item Width
- 5.5 in
- Number of Pages
- 352 Pages
About this product
Product Identifiers
Publisher
HarperCollins
ISBN-10
0060196998
ISBN-13
9780060196998
eBay Product ID (ePID)
1686148
Product Key Features
Book Title
Hot Buttons : How to Resolve Conflict and Cool Everyone Down
Number of Pages
352 Pages
Language
English
Topic
Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
Publication Year
2000
Genre
Self-Help, Business & Economics, Psychology
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
18.4 Oz
Item Length
8.2 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
LCCN
00-038405
Dewey Edition
21
Dewey Decimal
303.6/9
Synopsis
When Was The Last Time Your Hot Button Was Pushed? Was it when someone at work ignored you or challenged your competence? Was it when your lover or spouse deeply hurt you with a mean comment? Was it when your best friend said or did something cruel -- and you had no idea why she felt such rage? Was it on the highway, when the guy in the next car gave you the finger? Was it when someone told you what to do -- for the millionth time? And when was the last time you unwittingly pushed someone else's button? Did she explode? Did you lose a promotion, an opportunity, the trust of your child? We live in sensitive times. Everyone's temper is quivering right at the surface, and it takes almost nothing to set off fury. When our buttons are pressed, many react by fighting back, but some of us just feel helpless and retreat from the conflict because we're sure we can't win the battle. We sense we're being manipulated or bullied, but we just can't deal with the anger in the air. Well, now we can. Sybil Evans, a celebrated conflict resolution expert, widely known as the "Conflict Coach," has written Hot Buttons, an essential handbook with can't-fail techniques on how to get what we want without alienating people -- without pressing their buttons. Whether you're dealing with the office sadist, an unruly child, or the love of your life -- conflict can be a killer. But here's the irony: Conflict can also work for you, can be an energizing, inspiring, even sexy force if you know how to harness it. Hot Buttons shows you how. Evans offers very specific tools to soothe angry lovers, smooth the rough edges of workplace tension, choose harmony instead of anger between family and friends, and also defuse road rage, cell phone rage, supermarket-line rage, gym rage, restaurant rage, and other banes of this volatile twenty-first century. Her easy-to-follow Five-Step Formula is guaranteed to turn off hot buttons -- yours or someone else's. Loaded with self-test quizzes, written with humor and empathy, this wise and reassuring book can be the spur that finally changes your life. When you know how to cool everyone down, when you can communicate so no one's buttons are pushed and everyone's needs are met, when you finally feel understood and respected, you have true power. Seize the power. Turn off the hot buttons.
LC Classification Number
HM1126.E93 2000
Item description from the seller
Seller Feedback (473,798)
- s***s (126)- Feedback left by buyer.Past monthVerified purchaseThis is an outstanding seller to deal with. Fair prices that are more than reasonable in this economy. The product is in better condition than described, a true value for my money. Packaged and shipped well shows seller has concern for the products he sells to arrive in excellent condition. The seller is friendly and communicates timely with his customers. I highly recommend this seller and would do business again anytime. Thank you!
- p***p (47)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller! Item is what I ordered; good communication; shipped promptly; good value. NOTE TO SELLER: packaging was NOT appropriate for item; it was a flimsy, plastic envelope, with no stiff material to prevent creases. The book came with two deep creases that involved the *entire* item: one is a 1" triangle lower left side (bound edge); the other is a 7" triangle on upper right side (open edge).Beautiful Music for Two String Instruments, Bk 3: 2 Violins by Samuel Applebaum (#403989405345)
- n***a (3379)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent Seller, Fast Shipping, Great Communications, Packaged Well, Exactly As Described, And A Good Price. PERFECT. I Will Buy From This Seller Again. Thank You. AAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++
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