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Steve Hodder Resolving Conflicts at Work (Paperback)
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6 available
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Located in: GU14 0GT, United Kingdom
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- 98.2% positive Feedback
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eBay item number:285397588916
Item specifics
- Condition
- Book Title
- Resolving Conflicts at Work
- Publication Name
- Resolving Conflicts at Work
- Title
- Resolving Conflicts at Work
- Subtitle
- A Guide to Negotiation and Joint Problem-solving in the Workplace
- ISBN-10
- 1852526807
- EAN
- 9781852526801
- ISBN
- 9781852526801
- Genre
- Business & Finance
- Topic
- Law & Politics
- Release Date
- 30/11/2011
- Release Year
- 2011
- Country/Region of Manufacture
- GB
- Item Height
- 210mm
- Item Length
- 148mm
- Item Width
- 14mm
- Item Weight
- 400g
- UPC
- 9781852526801
- Format
- Paperback
- Language
- English
- Publisher
- Management Books 2000 Ltd
- Subject
- Management & Business: General
About this product
Product Information
A practical 'how to' book for managers and employee representatives. The book identifies a range of skills and techniques and uses 16 short case studies to illustrate the points made based on the author's 30 year experience of employment relations. It gives a step-by-step guide to a negotiation using traditional collective bargaining. Areas covered include preparation for the negotiation, questioning techniques, dealing with aggression, how to identify and respond to 'dirty tricks' used by negotiators, how to negotiate when faced with a collective dispute, and a review of new methods of Alternative Dispute Resolution (ADR). In addition, an appendix contains a simple self-assessment tool for negotiators.
Product Identifiers
Publisher
Management Books 2000 Ltd
ISBN-10
1852526807
ISBN-13
9781852526801
eBay Product ID (ePID)
106783538
Product Key Features
Format
Paperback
Language
English
Subject
Management & Business: General
Additional Product Features
Place of Publication
Cirencester
Date of Publication
01/05/2011
Imprint
Management Books 2000 Ltd
Country of Publication
United Kingdom
Item description from the seller
Business seller information
Value Added Tax number:
- GB 864 1548 11
Seller assumes all responsibility for this listing.
eBay item number:285397588916
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h***s (362)- Feedback left by buyer.
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Fantastic seller! My item took longer than normal to arrive but that's due to them sending me the wrong dvd. Not to worry though, I contacted them and they arranged for the correct dvd to be sent out. My item has now arrived and the dvd was in excellent condition (brand new as described) and it was very well packaged. I would also like to say that the value for money is excellent. I highly recommend this seller, thank you so much! The issue with the wrong dvd was quickly rectified .
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Past 6 months
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This vinyl is really reasonably priced and I love that it is one of the more unusual colours. It arrived well packaged, undamaged and looks as described. It arrived late, due to Royal Mail's Festive rush, but was dispatched by the seller really quickly. When I contacted them to ask where it was, they replied really quickly with a helpful solution. Such good customer service, so strongly recommend. Really happy with my purchase.
u***s (2019)- Feedback left by buyer.
Past 6 months
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Arrived one day last week, well packaged, item as described. Sellers communications, Great Prices, Free Postage. 100% reliable...Credit to eBay This is one of our most favourite movies, of all time, as my husband and I went to the Cinema to see this!! How happy we were to see it released in 4K!! We watched it last night, in our own Cinema!! Thank you
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