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Bill Dodds Managing Customer Value (Paperback)
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Located in: GU14 0GT, United Kingdom
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Seller information
- 98.2% positive Feedback
Registered as a business seller
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eBay item number:285661126332
Item specifics
- Condition
- Book Title
- Managing Customer Value
- Title
- Managing Customer Value
- Subtitle
- Essentials of Product Quality, Customer Service, and Price Decisi
- ISBN-10
- 0761826319
- EAN
- 9780761826316
- ISBN
- 9780761826316
- Genre
- Business & Finance
- Release Date
- 25/08/2003
- Release Year
- 2003
- Country/Region of Manufacture
- US
- Item Length
- 157mm
- Publication Year
- 2003
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions
- Item Height
- 224mm
- Publisher
- University Press of America
- Item Width
- 157mm
- Subject
- Marketing
- Item Weight
- 522g
- Number of Pages
- 356 Pages
About this product
Product Information
Providing the right combination of product quality, customer service and price is good business. Unless a business does something that creates value for their customer, then the chances of business success are nil.
Product Identifiers
Publisher
University Press of America
ISBN-13
9780761826316
eBay Product ID (ePID)
94522130
Product Key Features
Publication Name
Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2003
Type
Textbook
Number of Pages
356 Pages
Dimensions
Item Height
224mm
Item Width
157mm
Item Weight
522g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- GB 864 1548 11
Seller assumes all responsibility for this listing.
eBay item number:285661126332
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Item won't be sent to United States
Item location:
GU14 0GT, United Kingdom
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Sales tax for an item #285661126332
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Return policy
| Return policy details |
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| The seller won't accept returns for this item. |
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Seller Feedback (1,334,469)
h***s (360)- Feedback left by buyer.
Past 6 months
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Fantastic seller! My item took longer than normal to arrive but that's due to them sending me the wrong dvd. Not to worry though, I contacted them and they arranged for the correct dvd to be sent out. My item has now arrived and the dvd was in excellent condition (brand new as described) and it was very well packaged. I would also like to say that the value for money is excellent. I highly recommend this seller, thank you so much! The issue with the wrong dvd was quickly rectified .
f***a (81)- Feedback left by buyer.
Past 6 months
Verified purchase
This vinyl is really reasonably priced and I love that it is one of the more unusual colours. It arrived well packaged, undamaged and looks as described. It arrived late, due to Royal Mail's Festive rush, but was dispatched by the seller really quickly. When I contacted them to ask where it was, they replied really quickly with a helpful solution. Such good customer service, so strongly recommend. Really happy with my purchase.
u***s (2017)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived one day last week, well packaged, item as described. Sellers communications, Great Prices, Free Postage. 100% reliable...Credit to eBay This is one of our most favourite movies, of all time, as my husband and I went to the Cinema to see this!! How happy we were to see it released in 4K!! We watched it last night, in our own Cinema!! Thank you
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