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Sony (Seconds^) WF-1000XM4 Wireless Noise Cancelling Headphones (Black)

Name: Sony (Seconds^) WF-1000XM4 Wireless Noise Cancelling Headphones (Black)
Brand: Sony
Price: 199.0 AUD
Availability: OutOfStock
Rating: 4.5 (26 reviews)

Sony Australia

(17997)

AU $199.00

4 payments of AU $49.75 with Afterpay

Condition:

Certified - Refurbished

Quantity:

Out of stock / 3 sold

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Postage:

Doesn't post to United States. See detailsfor delivery

Located in: Sydney, NSW, Australia

Delivery:

Varies

Returns:

30-day returns. Buyer pays for return postage. See details- for more information about returns

Payments:

4 payments of AU $49.75. Learn moreSee terms and apply now for Afterpay - opens in a new window or tab

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Item sold directly by the brand.

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eBay item number:285856545972

Last updated on 05 Jun, 2024 13:19:29 AESTView all revisionsView all revisions

Item specifics

Condition: Certified - Refurbished: The seller certifies that the item is in a like-new condition and that it ... Certified - Refurbished: The seller certifies that the item is in a like-new condition and that it has been inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. The product will be in new packaging with original or new accessories. See the seller's listing for full details. See all condition definitionsopens in a new window or tab

Brand: Sony

Model: WF1000XM4B

Connectivity: see description

Colour: see description

Type: see description

Features: Digital Noise Cancelling with Integrated Processor V1

Form Factor: In-Ear Only

MPN: WF1000XM4B

Band: Sony

Focal Length: Not Available

Focus Type: Not Available

Maximum Aperture: Not Available

UPC: 4548736121157

Item description from the seller

Business seller information

Value Added Tax number:

AU 59001215354

Seller assumes all responsibility for this listing.

eBay item number:285856545972

Last updated on 05 Jun, 2024 13:19:29 AESTView all revisionsView all revisions

Postage and handling

Item won't be sent to United States

Item location:

Sydney, NSW, Australia

Posts to:

Australia

Excludes:

PO Box, Afghanistan, Africa, American Samoa, Anguilla, Asia, Belarus, Bolivia, Botswana, Central African Republic, Central America and Caribbean, Chad, Comoros, Cook Islands, Democratic People's Republic of Korea, Djibouti, Ecuador, El Salvador, Europe, Fiji, French Polynesia, Guam, Guinea-Bissau, Guyana, Haiti, Kiribati, Libya, Madagascar, Marshall Islands, Micronesia, Middle East, Moldova, Mongolia, Nauru, New Caledonia, New Zealand, Niue, North America, Palau, Papua New Guinea, Reunion, Russian Federation, Rwanda, Sierra Leone, Solomon Islands, Somalia, South America, Southeast Asia, Suriname, Svalbard and Jan Mayen, Syria, Tonga, Trinidad and Tobago, Tunisia, Tuvalu, Vanuatu, Venezuela, Wallis and Futuna, Western Samoa, Yemen

Handling time

Will usually post within 1 business day of receiving cleared payment.

Taxes

Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases.

Return policy

Item must be returned within
30 days after the buyer receives it

The buyer is responsible for return postage costs.

You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.

Payment details

Payment methods

4 payments of AU $49.75. Learn moreSee terms and apply now for Afterpay - opens in a new window or tab

Sony Australia

96.1% positive Feedback

72K items sold

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Joined Jan 2015

Usually responds within 24 hours

Detailed seller ratings

Average for the last 12 months

Accurate description

4.8

Reasonable postage costs

5.0

Postage speed

4.8

Communication

4.9

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4.5

26 product ratings

20 users rated this 5 out of 5 stars
3 users rated this 4 out of 5 stars
1 users rated this 3 out of 5 stars
0 users rated this 2 out of 5 stars
2 users rated this 1 out of 5 stars

Easy to use

Well designed

Good value

Most relevant reviews

See all 19 reviews

by rumma1
12 Feb, 2022Top favourable review
Great product, lives upto the hype
Great product, well made easy to use and good noise cancelling. It was this or the Bose, we chose the Sony after a lot of research and were not disappointed. The deciding factor was the Sony is smaller both is size of he unit, charging case etc and the in ear part.
Verified purchase: YesCondition: NewSold by: e.t.r.a.d.e
by damonmarie00
20 Dec, 2023Top critical review
Sony WF-1000XM4: Disappointment Beyond the Battery Drain
My Sony WF-1000XM4 earbuds were once a premium experience for my ears. But that changed, thanks to a rapidly-draining battery in the right earbud and, even more disappointingly, Sony's customer service response. For two months, I've watched the right earbud's life dwindle faster than a politician's promise. I scoured the internet, tried a bunch of resets, and even consulted the community of Sony WF-1000XM4 users, only to find a chorus of fellow sufferers. Clearly, this wasn't an isolated case of rapidly-draining battery in the right earbud. So, I reached out to Sony, hoping for a resolution that befitted both the earbuds' premium product positioning and their usual reputation for quality. My initial customer support inquiry response was…since you already performed the correct steps , we ... My Sony WF-1000XM4 earbuds were once a premium experience for my ears. But that changed, thanks to a rapidly-draining battery in the right earbud and, even more disappointingly, Sony's customer service response. For two months, I've watched the right earbud's life dwindle faster than a politician's promise. I scoured the internet, tried a bunch of resets, and even consulted the community of Sony WF-1000XM4 users, only to find a chorus of fellow sufferers. Clearly, this wasn't an isolated case of rapidly-draining battery in the right earbud. So, I reached out to Sony, hoping for a resolution that befitted both the earbuds' premium product positioning and their usual reputation for quality. My initial customer support inquiry response was…since you already performed the correct steps , we could still have this unit repaired however, we need to check if this is still within the 12-months eBay warranty policy. On sending the receipt I was met with a curt reminder of the expired warranty…I regret to inform you that it has already exceeded the 12-months warranty repair for this. I'm afraid I can't do anything at this point. However, I can request for a repair but charges will apply and will also depend on your location. Technically I exceeded the warranty by a mere five days past the purchase date, three days if you go by the date of sent and in-warranty if you go by the date of delivery. This, despite acknowledging the widespread nature of the issue. A follow-up message pleading for a goodwill repair or replacement, highlighting my loyalty and the glaring proximity to the warranty's end, was met with... radio silence. Not even a courtesy "we're looking into it" or a robotic "your case has been escalated." Just deafening silence, amplifying the sense of disappointment simmering in my eardrums. Sony, what about a five-day grace period for a premium product with a known issue? Not a repair offer but with charges applied? And then radio silence after a plea for understanding? This is falling woefully short of my expectations, and frankly, it's beneath your brand. My enjoyment of my WF-1000XM4 has morphed into a cautionary tale. Buyers beware: the warranty clock ticks fast, even before you hit play, and goodwill appears to be a feature Sony conveniently forgot to include. This isn't just about a dead earbud, Sony. It's about a dead end in communication and a customer left feeling unheard and undervalued. Your silence speaks volumes, and it's deafeningly disappointing. Rating: 1 out of 5 stars (and that one star is solely for the memories of the earbuds' former glory) P.S. Sony, the ball's in your court. If you're listening, perhaps you can turn this worse than expected experience into a redemption story. The choice is yours?
Verified purchase: YesCondition: RefurbishedSold by: sonyaustralia
by petrathomas
26 Mar, 2022
A big improvement over the previous generation
These have great sound quality. I will note that the default sound signature on these are slightly less brighter than the Wf-1000xm3's, but nothing a custom EQ can't fix. The ANC is on a whole other level, truly game changing thanks to the new hybrid foam ear tips. Battery life is great, and they are lighter are more comfortable than the previous generation. Also the charging case is so much smaller than the previous generation. I highly recommend this product. These have great sound quality. I will note that the default sound signature on these are slightly less brighter than the Wf-1000xm3's, but nothing a custom EQ can't fix. The ANC is on a whole other level, truly game changing thanks to the new hybrid foam ear tips. Battery life is great, and they are lighter are more comfortable than the previous generation. Also the charging case is so much smaller than the previous generation. I highly recommend this product.
Verified purchase: YesCondition: Pre-ownedSold by: sonyaustralia
by rbla4324
02 Apr, 2022
The best TWS
Really loving the XM-4 so far, a big step forward from the already great XM-3. Sound quality is great, really clean with plenty of detail and a slight warmth. LDAC a big improvement over the AAC, and the noise cancelling is outstanding. I've swapped to the XM-3 silicon tips for a more comfortable fit. Highly recommended!
Verified purchase: YesCondition: Pre-ownedSold by: sonyaustralia
by darbzbruz_6
09 Apr, 2022
Would be amazing if they were comfortable!
The good - Sound is amazing for both music and podcasts. I haven't trialled the 360 sound apps yet but confident it will be even better! The bad - Very uncomfortable which seems to be a common complaint. I have tried to resolve with trialling different tip sizes to no avail. Hoping I will adjust but definitely disappointed with the purchase considering the price! Additionally, the tap controls can either work first time every time or randomly not work which is frustrating having to reconnect frequently to fix. The tap options should also be customisable as I find them counter intuitive such as having to tap twice to answer a call is silly when as mentioned the touch sensor can at times be unreliable. Overall- The amazing sound is not so amazing when the product hurts your ears and cannot ... The good - Sound is amazing for both music and podcasts. I haven't trialled the 360 sound apps yet but confident it will be even better! The bad - Very uncomfortable which seems to be a common complaint. I have tried to resolve with trialling different tip sizes to no avail. Hoping I will adjust but definitely disappointed with the purchase considering the price! Additionally, the tap controls can either work first time every time or randomly not work which is frustrating having to reconnect frequently to fix. The tap options should also be customisable as I find them counter intuitive such as having to tap twice to answer a call is silly when as mentioned the touch sensor can at times be unreliable. Overall- The amazing sound is not so amazing when the product hurts your ears and cannot wear them! Wish I spent the hard earned on the equivalent over ear headphones or went with a confirmed comfortable alternative.
Verified purchase: YesCondition: NewSold by: sonyaustralia

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Sony (Seconds^) WF-1000XM4 Wireless Noise Cancelling Headphones (Black)

Shop with confidence

Item specifics

Item description from the seller

Business seller information

Postage and handling

Return policy

Payment details

Sony Australia

Detailed seller ratings

Average for the last 12 months

Popular categories from this Store

Seller Feedback (20,416)

Product ratings and reviews

Most relevant reviews

Great product, lives upto the hype

Sony WF-1000XM4: Disappointment Beyond the Battery Drain

A big improvement over the previous generation

The best TWS

Would be amazing if they were comfortable!

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