NEW BOOK The Strategy-Focus
Condition:
Postage:
May not post to United States. Read item description or contact seller for postage options. See detailsfor delivery
Located in: Melbourne, Australia
Delivery:
Varies
Returns:
Payments:
4 payments of AU $20.92. Learn moreSee terms and apply now for Afterpay - opens in a new window or tab
Shop with confidence
Seller information
- 97.4% positive Feedback
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:296091275086
Item specifics
- Condition
- Book Title
- The Strategy-Focused Organization
- ISBN
- 9781578512508
- Subject Area
- Organizational Sociology
- Publication Name
- The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
- Publisher
- Harvard Business Review Press
- Subject
- Business
- Publication Year
- 2000
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 241mm
- Item Width
- 162mm
- Item Weight
- 771g
- Number of Pages
- 416 Pages
About this product
Product Information
The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies--including Mobil, CIGNA, and AT&T Canada--Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building strategy-focused organizations: 1) translate the strategy into operational terms, 2) align the organization to the strategy, 3) make strategy everyone's everyday job, 4) make strategy a continual process, and 5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements.
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-13
9781578512508
eBay Product ID (ePID)
96300631
Product Key Features
Subject Area
Organizational Sociology
Publication Name
The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
Format
Hardcover
Language
English
Subject
Business
Publication Year
2000
Type
Textbook
Number of Pages
416 Pages
Dimensions
Item Height
241mm
Item Width
162mm
Item Weight
771g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- AU 24129584569
Seller assumes all responsibility for this listing.
eBay item number:296091275086
Postage and handling
The seller has not specified a postage method to United States. Contact the seller and request delivery to your location.
Item location:
Melbourne, Australia
Posts to:
Australia
Excludes:
Afghanistan, Africa, Albania, American Samoa, Andorra, Anguilla, Armenia, Austria, Azerbaijan Republic, Bahrain, Bangladesh, Belarus, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Cambodia, Central African Republic, Central America and Caribbean, Chad, Comoros, Cook Islands, Cyprus, Czech Republic, Democratic People's Republic of Korea, Djibouti, Ecuador, El Salvador, Estonia, Fiji, Finland, French Polynesia, Georgia, Gibraltar, Greece, Greenland, Guam, Guernsey, Guinea-Bissau, Guyana, Haiti, Hungary, Iceland, India, Indonesia, Iraq, Italy, Japan, Jersey, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malaysia, Maldives, Malta, Marshall Islands, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norway, Oman, Pakistan, Palau, Papua New Guinea, Philippines, Portugal, Qatar, Republic of Croatia, Reunion, Romania, Russian Federation, Rwanda, Saint Pierre and Miquelon, San Marino, Saudi Arabia, Serbia, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Somalia, South America, Sri Lanka, Suriname, Svalbard and Jan Mayen, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Vietnam, WA Remote, Wallis and Futuna, Western Samoa, Yemen
| Handling time |
|---|
| Will usually post within 10 business days of receiving cleared payment. |
| Taxes |
|---|
| Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales tax for an item #296091275086
Sales tax for an item #296091275086
Seller collects sales tax for items posted to the following states:
| State | Sales tax rate |
|---|
Return policy
| Item must be returned within |
|---|
| 60 days after the buyer receives it |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
Payment details
Payment methods
Seller Feedback (201,677)
_***a (537)- Feedback left by buyer.
Past 6 months
Verified purchase
~~~This was an excellent find for hard to get book sold out in many stores in Australia. Item as described. Communication was good. After the seller explained that delay in sending was that they had to wait to receive as it is a "special import title" they delivered after only a couple of days of receiving the item. Postage was fast (it only took 3 days to arrive) and the packaging was excellent. Recommended eBay seller~~~
r***r (59)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived when estimated exactly as described and was packed well. Communication with seller was great.I recommend this seller and I hope I can buy from them again
f***z (106)- Feedback left by buyer.
Past 6 months
Verified purchase
Absolutely love buying from this seller. Great communication, prompt delivery and packaged very well. Item arrived exactly as described. I will continue to buy from this seller in future.
Product ratings and reviews
More to explore:
- Strategy Adult Learning & University Books,
- Strategy Paperback Adult Learning & University Books,
- Strategy Adult Learning & University Books in English,
- New Age Non-Fiction Hardcover Books,
- Non-Fiction New Wave Fiction & Books,
- Fiction Books,
- Christmas Books,
- Encyclopaedias Books,
- Non-Fiction Books Activity Books-Fiction Books,
- Fiction Activity Books-Fiction Books