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Service at Its Best : Waiter-Waitres s Training Ronald, Paz, Paul
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“Ships from the UK. Used book that is in clean, average condition without any missing pages. 100% ”... Read moreabout condition
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Located in: Dunfermline, United Kingdom
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eBay item number:296257186029
Item specifics
- Condition
- Good
- Seller notes
- Book Title
- Service at Its Best : Waiter-Waitress Training Ronald, Paz, Paul
- ISBN
- 9780130926265
- Subject Area
- Hotel Management
- Publication Name
- Service at Its Best: Waiter-Waitress Training
- Publisher
- Pearson Education (Us)
- Subject
- Coaching & Career Guidance
- Publication Year
- 2003
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Item Height
- 210mm
- Item Width
- 276mm
- Item Weight
- 494g
- Number of Pages
- 199 Pages
About this product
Product Information
For undergraduate Hospitality/Travel/Tourism courses that focus on waiter/waitress training and service of food. Ideal as a competency-based training guide or simply as a reference manual for specific service questions, this all-inclusive book explains the key aspects and responsibilities of today's food servers. It contains broad and in-depth coverage on everything a good waiter or waitress will need to know to be successful in this very competitive and dynamic profession-from restaurant industry statistics to how tips are calculated, the importance of poise and posture, the use of place settings, menu knowledge, the presentation of wine, recognizing the nonverbal cues and prompts of guests, understanding guest paging systems and touch-screen terminals, handling complaints, and much more. Self-contained chapters flow in a logical sequence and establish a step-by-step procedure for understanding and learning appropriate server skills.
Product Identifiers
Publisher
Pearson Education (Us)
ISBN-13
9780130926265
eBay Product ID (ePID)
89493159
Product Key Features
Subject Area
Hotel Management
Publication Name
Service at Its Best: Waiter-Waitress Training
Format
Paperback
Language
English
Subject
Coaching & Career Guidance
Publication Year
2003
Type
Textbook
Number of Pages
199 Pages
Dimensions
Item Height
210mm
Item Width
276mm
Item Weight
494g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- GB 938775170
Seller assumes all responsibility for this listing.
eBay item number:296257186029
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Item location:
Dunfermline, United Kingdom
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GBP 8.00 (approx. AU $15.37) | United States | Economy postage (Economy Int'l Postage) |
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