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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson, Ron McMillan, Al Switzler and Joseph Grenny (2011, Trade Paperback)
Sandia Trading Post (4709)
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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition New Book. Item sold as is.
- Buy It NowCrucial Conversations Tools for Talking When Stakes Are High NEW
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About this product
Product Identifiers
PublisherMcgraw-Hill Education
ISBN-100071771328
ISBN-139780071771320
eBay Product ID (ePID)103360413
Product Key Features
Number of Pages272 Pages
Publication NameCrucial Conversations Tools for Talking When Stakes Are High, Second Edition
LanguageEnglish
Publication Year2011
SubjectTraining, Communication Studies, Interpersonal Relations
TypeTextbook
AuthorKerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Subject AreaLanguage Arts & Disciplines, Psychology, Business & Economics
FormatTrade Paperback
Dimensions
Item Height0.6 in
Item Weight11.9 Oz
Item Length8.9 in
Item Width6 in
Additional Product Features
Edition Number2
Intended AudienceTrade
LCCN2011-026451
Dewey Edition23
IllustratedYes
Dewey Decimal153.6
Table Of ContentForeword To The Second Edition Foreword To The First Edition Preface Acknowledgments Chapter 1: What's a Crucial Conversation? Chapter 2: Mastering Crucial Conversations Chapter 3: Start with Heart Chapter 4: Learn to Look Chapter 5: Make It Safe Chapter 6: Master My Stories Chapter 7: STATE My Path Chapter 8: Explore Others' Paths Chapter 9: Move to Action Chapter 10: Yeah, But Chapter 11: Putting It All Together Afterword Endnotes Index
SynopsisMore than 1.5 million copies sold! Crucial Conversations has dominated the New York Times bestseller list for 10 years . . . and counting! The long-awaited second edition of Crucial Conversations is exactly what's needed to help professionals keep up with today's faster-paced, higher-stakes business environment . . . where every conversation, every relationship, is more crucial than ever. "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."--Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul "This is a breakthrough book. I found myself being deeply influenced, motivated, and even inspired."--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies., The New York Times and Washington Post bestseller that changed the way millions communicate " Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time." --from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." --Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R) The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
LC Classification NumberBF637.C45C78 2012
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Ratings and reviews
Most relevant reviews
- 10 Dec, 2020
It’s a good read
The first 10 chapters are for two parties who are willing to communicate. The last chapter is for difficult communicators. I definitely learned some skills, I started to think about the advice from this book when I’m talking to people. It is a good book, I’m planning to read it for a couple more times.Verified purchase: YesCondition: Pre-owned
- 23 Sep, 2022
Excellent addition to my toolbox!
Excellent book. Very helpful content!Verified purchase: YesCondition: New
- 07 Jul, 2022
Very informative and useful information!
Great book for reference. I bought because I wanted to be able to refer back to it as time goes on. Practice makes perfect!Verified purchase: YesCondition: Pre-owned
- 02 Nov, 2018
Excellent Guidance for a Tough Topic
Easy to understand. Salient guidance. Good approaches to potentially gnarly topics, or things easier left unsaid. Inspirational.Verified purchase: YesCondition: Pre-owned
- 10 Jan, 2020
Great Book
The book has many useful ideas, has helped change my perspective and increased my understanding.Verified purchase: YesCondition: Pre-owned
- 17 Jul, 2019
Big part of Best Practices in interpersonal competency and antidoting interpersonal conflict
Outside of NVC (Empathy in Action) and Blueprint of WE, CC is the other Best Practices we have in interpersonal competency and antidoting interpersonal conflict :)Verified purchase: YesCondition: Pre-owned
- 06 Sep, 2023
Great book.
Great book, rich in describing situations that you already have encountered or can relate to.Verified purchase: YesCondition: Pre-owned
- 20 Apr, 2024
Great buy!
Book is in great shape and I bought it at an excellent value!Verified purchase: YesCondition: Pre-owned
- 19 Jul, 2020
Nursing student
This is a awesome book for nursing students!! Thank youVerified purchase: YesCondition: Pre-owned
- 19 May, 2025
One of the books was more bent up than t...
One of the books was more bent up than the others, but overall fine.Verified purchase: YesCondition: Pre-owned
