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Measuring Customer Satisfaction-R ichard F. Gerson
GBP 15.24
ApproximatelyAU $31.35
Condition:
Very good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
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Postage:
Doesn't post to United States.
Located in: South East, United Kingdom
Delivery:
Varies
Returns:
30-day returns. Buyer pays for return postage. If you use an eBay postage label, it will be deducted from your refund amount.
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:334054256413
Item specifics
- Condition
- Book Title
- Measuring Customer Satisfaction-Richard F. Gerson
- ISBN
- 9780749412593
About this product
Product Identifiers
Publisher
Kogan Page, The Limited
ISBN-10
0749412593
ISBN-13
9780749412593
eBay Product ID (ePID)
88665452
Product Key Features
Book Title
Measuring Customer Satisfaction
Number of Pages
144 Pages
Language
English
Topic
Customer Relations
Illustrator
Yes
Genre
Business & Economics
Book Series
Marketing and Sales Ser.
Format
Trade Paperback
Dimensions
Item Height
0 in
Item Weight
10.6 oz.
Item Length
0 in
Item Width
0 in
Item description from the seller
Seller business information
VAT number: GB 724498118
Seller feedback (2,254,748)
- j***c (697)- Feedback left by buyer.Past 6 monthsVerified purchaseFantastic Seller. Great quality and condition of item.Fast delivery and Expertly packed to ensure the item is safe. Great Communication when asking a question and always polite and to the point. Item received is exactly what was described. Fair price charged and cost was not over the top. So very, very pleased with this Seller I will rate them No.1 and made the experience of buying on EBay a VERY HAPPY one. Would definitely buy again! Thank you so much.
- u***t (2254)- Feedback left by buyer.Past 6 monthsVerified purchaseA smooth and professional transaction throughout. The item was exactly as described, clearly listed, and fairly priced. Communication from the seller was prompt, polite, and helpful, with dispatch confirmed quickly. The parcel was securely packaged and arrived in excellent condition, ahead of the expected delivery date. Care was taken at every stage of the process. I would be happy to buy from this seller again—many thanks for a reliable and well-handled sale.The Long Drag: Settle to Carlisle Portfolio (The steam portfolio (#334932462285)
- r***7 (836)- Feedback left by buyer.Past 6 monthsVerified purchaseFantastic Seller. Fast delivery and Expertly packed to ensure the item is safe. Great Communication when asking a question and always polite and to the point. Item received is exactly what was described. Fair price charged and cost was not over the top. So very, very pleased with this Seller I will rate them No.1 and made the experience of buying on EBay a VERY HAPPY one. Would definitely buy again! Thank you so much.FAME ANNUAL 1984-NO AUTHOR (#316449611889)
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