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AIRLINE WITHOUT A PILOT - LEADERSHIP LESSONS/INSIDE STORY By Harry L. Nolan *VG*
Excellent Condition! Quick & Free Delivery in 2-14 days
US $19.49
ApproximatelyAU $29.35
Condition:
“Book is in Very Good Condition. Text will be unmarked. May show some signs of use or wear. Will ”... Read moreabout condition
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Located in: US, United States
Delivery:
Estimated between Tue, 25 Jun and Sat, 29 Jun to 43230
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eBay item number:335344394672
Item specifics
- Condition
- Very good
- Seller notes
- ISBN-10
- 0977207609
- Publication Name
- Targetmark Books (Management Advisory Services)
- Type
- Paperback
- Number of Pages
- 252
- Item Weight
- 0.8 pounds
- ISBN
- 9780977207602
- Publication Year
- 2005
- Format
- Perfect
- Language
- English
- Book Title
- Airline Without a Pilot - Lessons in Leadership : Inside Story of Delta's Success, Decline and Bankruptcy
- Item Height
- 0.5 in
- Item Length
- 9.2 in
- Publisher
- Targetmark Books
- Genre
- Transportation, Business & Economics
- Topic
- Leadership, Aviation / Commercial
- Item Width
- 6.1 in
About this product
Product Information
The no holds barred, inside story of Delta's success, decline and path to bankruptcy...the lessons learned...and what it needs to do to take off again. It gives fresh answers to the often asked question,"What happened to Delta?" This book goes behind the incessant news stories for unique, never before published facts and insights into a classic success story and tragedy. It is based on extensive research, including behind-the-scenes information from 59 members of the "Delta family", the author's in-depth personal knowledge as a member of that family, and his broad experience as a business executive and management consultant. While giving poignant examples from many companies, Delta Air Lines is the book's poster child of a Board of Directors' and a leader's dramatic effects on tens of thousands of people. The book examines the leadership decisions by each of Delta's 7 CEO's and its Board of Directors and then highlights the decisions that built a highly profitable company for decades and those that have brought it to bankruptcy. The book is not the typical trip down 'memory lane', the template of many books about a corporation. Nor is it like the dozens of books today that focus on the airline industry. Instead, it is about leadership. There are profound and valuable lessons in this book for any leader, whatever the future brings for Delta. It guides them to answers to the questions, "What lessons can I learn from Delta to be more successful?" and "What can I learn from Delta to make sure it doesn't happen to my organization?". It is also about a remarkable group of people. As the book shows, Delta employees and retirees have been shining examples of commitment to its heritage - Service and Hospitality From The Heart - even when constrained by ineffective leaders. Part of the tragedy is the price they are now paying and will be paying for that ineffective leadership. The book is co-dedicated to the thousands of Delta employees and retirees who love what Delta once was and hope the current leaders have what it takes to restore it. This book is a fascinating inside look at a major U.S. corporation from both a business and a human perspective.
Product Identifiers
Publisher
Targetmark Books
ISBN-10
0977207609
ISBN-13
9780977207602
eBay Product ID (ePID)
102956140
Product Key Features
Book Title
Airline Without a Pilot - Lessons in Leadership : Inside Story of Delta's Success, Decline and Bankruptcy
Format
Perfect
Language
English
Topic
Leadership, Aviation / Commercial
Publication Year
2005
Genre
Transportation, Business & Economics
Dimensions
Item Length
9.2 in
Item Height
0.5 in
Item Width
6.1 in
Additional Product Features
Age Range
16-Up
Copyright Date
2005
Target Audience
Trade
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:335344394672
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Item location:
US, United States
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| Postage and handling | To | Service | Delivery*See delivery notes |
|---|---|---|---|
| Free postage | United States | Economy Shipping | Estimated between Tue, 25 Jun and Sat, 29 Jun to 43230 |
| Handling time |
|---|
| Will usually post within 3 business days of receiving cleared payment. |
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|---|
| Seller charges sales tax in |
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| Item must be returned within | Refund will be given as |
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| 30 days after the buyer receives it | Money back |
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Seller Feedback (265,176)
l***e (7985)- Feedback left by buyer.
Past 6 months
Verified purchase
Description of item was very accurate. Price and shipping costs were reasonable. Book was minimally packaged but arrived promptly in very good condition . Communication is clear and prompt. Would buy from this seller again.
-***u (1369)- Feedback left by buyer.
Past 6 months
Verified purchase
Description of item was very accurate. Price and shipping costs were reasonable. Items were well packaged. and arrived promptly in good condition. Communication is clear and prompt. Would buy from this seller again.
i***n (52)- Feedback left by buyer.
Past month
Verified purchase
This is the new cover not the old cover (was planning on buying both sets anyways). Fast shipping, nice packaging, reasonably priced, excellent communication. Zuber offered to have the item returned if I was unsatisfied with it. Highly recommend this seller.
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