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THE FRICTION PROJECT by SUTTON, ROBERT I. NEW Paperback
US $18.82
ApproximatelyAU $29.25
Condition:
Brand new
A new, unread, unused book in perfect condition with no missing or damaged pages. See the seller's listing for full details.
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Postage:
Free USPS Media MailTM.
Located in: Wayne, NJ, United States
Delivery:
Estimated between Fri, 8 Aug and Thu, 14 Aug to 94104
Returns:
30-day returns. Buyer pays for return postage. If you use an eBay postage label, it will be deducted from your refund amount.
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eBay item number:335879051718
Item specifics
- Condition
- Original Language
- English
- Type
- Novel
- Intended Audience
- Young Adults
- ISBN
- 9780241594865
About this product
Product Identifiers
Publisher
Penguin Publishing Group
ISBN-10
0241594863
ISBN-13
9780241594865
eBay Product ID (ePID)
8072443231
Product Key Features
Book Title
Friction Project : How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Number of Pages
304 Pages
Language
English
Topic
Leadership, Economics / General, Management, Workplace Culture
Publication Year
2025
Genre
Business & Economics
Format
Uk-B Format Paperback
Dimensions
Item Height
0.6 in
Item Weight
7.5 Oz
Item Length
7.7 in
Item Width
5.1 in
Additional Product Features
Reviews
Sutton and Rao show how leaders who pay attention to friction - which kinds are helpful and which are not - can equip these people with the right tools, build their trust, and make incredible progress as a result.
TitleLeading
The
Dewey Edition
23
Dewey Decimal
658.4092
Synopsis
Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work. Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become \"friction fixers.\" Sutton and Rao will help you to- identify where to avert and repair bad organisational friction acknowledge where to maintain and inject good friction reframe friction troubles that can't be immediately fixed, so they feel less threatening repair failing organisations The Friction Project is the ultimate guide to making the right things easier and the wrong things harder.
LC Classification Number
HD57.7.S8 2025
Item description from the seller
Seller feedback (39,863)
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- n***n (60)- Feedback left by buyer.Past monthVerified purchaseQuite possibly the highest quality book shipment I have ever received. Amazon could learn a lot from Dunkin! My book was still wrapped in cellophane. So, a new book just as described and as pictured. Plus it was wrapped in foam and shipped in a fresh, clean box the very next day after I purchased it. Not only did the Dunkin Bookstore offer the book for a great value, but I would consider their customer service excellent as well. Highly recommended seller!
- 1***r (18)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived well packed and as described at the best price I could find. Shipping got a little screwy; tracking info was provided, cancelled and then provided again a few days later. Package arrived a day past original estimate. Over all a positive experience, would do business with these folks again.The Lord of the Rings 60th Anniversary Boxed Set By J.R.R. Tolkien NEW Hardcover (#333648367949)
- e***d (2921)- Feedback left by buyer.Past monthVerified purchasePerfect purchase! This is a wonderful Seller! I received my books ahead of schedule. They were packed in a very sturdy box that fit the books like a glove. When I give a positive, 5 star rating, I look for three things : 1. Did the item arrive on time? 2. Was it packed carefully, to arrive as undamaged as possible? 3. Was the item exactly as described? The books were still wrapped in their shrink wrap and were perfect. You won’t have to worry about this Seller’s reputation. It is spot on!!!
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Seller feedback (39,863)
This item (1)
All items (39,863)
- n***n (60)- Feedback left by buyer.Past monthVerified purchaseQuite possibly the highest quality book shipment I have ever received. Amazon could learn a lot from Dunkin! My book was still wrapped in cellophane. So, a new book just as described and as pictured. Plus it was wrapped in foam and shipped in a fresh, clean box the very next day after I purchased it. Not only did the Dunkin Bookstore offer the book for a great value, but I would consider their customer service excellent as well. Highly recommended seller!
- 1***r (18)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived well packed and as described at the best price I could find. Shipping got a little screwy; tracking info was provided, cancelled and then provided again a few days later. Package arrived a day past original estimate. Over all a positive experience, would do business with these folks again.The Lord of the Rings 60th Anniversary Boxed Set By J.R.R. Tolkien NEW Hardcover (#333648367949)
- e***d (2921)- Feedback left by buyer.Past monthVerified purchasePerfect purchase! This is a wonderful Seller! I received my books ahead of schedule. They were packed in a very sturdy box that fit the books like a glove. When I give a positive, 5 star rating, I look for three things : 1. Did the item arrive on time? 2. Was it packed carefully, to arrive as undamaged as possible? 3. Was the item exactly as described? The books were still wrapped in their shrink wrap and were perfect. You won’t have to worry about this Seller’s reputation. It is spot on!!!