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THE EXPERIENCE ECONOMY: WORK IS THEATER & EVERY BUSINESS A By B. Joseph Pine
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- Buy It NowTHE EXPERIENCE ECONOMY: WORK IS THEATER & EVERY BUSINESS A By B. Joseph Pine
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eBay item number:336020284517
Item specifics
- Condition
- ISBN-10
- 0875848192
- Publication Name
- Harvard Business School Press
- Type
- Hardcover
- ISBN
- 9780875848198
About this product
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-10
0875848192
ISBN-13
9780875848198
eBay Product ID (ePID)
900771
Product Key Features
Book Title
Experience Economy : Work Is Theater and Every Business a Stage
Number of Pages
272 Pages
Language
English
Topic
Industries / General, Customer Relations, Development / Business Development, Production & Operations Management
Publication Year
1999
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
1 in
Item Weight
20 oz
Item Length
9.5 in
Item Width
6.5 in
Additional Product Features
Intended Audience
Trade
LCCN
98-033202
TitleLeading
The
Synopsis
Future economic growth lies in the value of experiences and transformations--good and services are no longer enough. We are on the threshold, say authors Pine and Gilmore, of the Experience Economy, a new economic era in which all businesses must orchestrate memorable events for their customers. The Experience Economy offers a creative, highly original, and yet eminently practical strategy for companies to script and stage the experiences that will transform the value of what they produce. From America Online to Walt Disney, the authors draw from a rich and varied mix of examples that showcase businesses in the midst of creating personal experiences for both consumers and businesses. The authors urge managers to look beyond traditional pricing factors like time and cost, and consider charging for the value of the transformation that an experience offers. Goods and services, say Pine and Gilmore, are no longer enough. Experiences and transformations are the basis for future economic growth, and The Experience Economy is the script from which managers can begin to direct their own transformations., Future economic growth lies in the value of experiences and transformations--good and services are no longer enough. We are on the threshold, say authors Pine and Gilmore, of the Experience Economy, a new economic era in which all businesses must orchestrate memorable events for their customers. The Experience Economy offers a creative, highly original, and yet eminently practical strategy for companies to script and stage the experiences that will transform the value of what they produce.From America Online to Walt Disney, the authors draw from a rich and varied mix of examples that showcase businesses in the midst of creating personal experiences for both consumers and businesses. The authors urge managers to look beyond traditional pricing factors like time and cost, and consider charging for the value of the transformation that an experience offers. Goods and services, say Pine and Gilmore, are no longer enough. Experiences and transformations are the basis for future economic growth, and The Experience Economy is the script from which managers can begin to direct their own transformations., This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
LC Classification Number
HF5415.15.P56 1999
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- 8***g (252)- Feedback left by buyer.Past 6 monthsVerified purchaseA smooth and professional transaction throughout. The item was exactly as described, clearly listed, and fairly priced. Communication from the seller was prompt, polite, and helpful, with dispatch confirmed quickly. The parcel was securely packaged and arrived in excellent condition, ahead of the expected delivery date. Care was taken at every stage of the process. I would be happy to buy from this seller again—many thanks for a reliable and well-handled sale.FINLAND AND EUROPE: INTERNATIONAL CRISES IN THE PERIOD OF By Juhani Paasivirta (#335694307643)
- a***2 (13)- Feedback left by buyer.Past 6 monthsVerified purchaseItem was shipped quickly and packaged well. Item was exactly as described, brand new and it was even sealed. The seller also messaged me as soon as the purchase went through so communication was great. This was the last book in the series that I needed and to be able to find it in such great condition and at a great cost was unexpected. Highly recommend this seller and will definitely buy from again in the future.
- e***2 (1298)- Feedback left by buyer.Past 6 monthsVerified purchaseMint condition and brand new, at the most competitive price. Top customer service, which includes: communication, professional packaging which protected the dust cover from bending and corners from bumping. Speedy shipping and delivery from across the country. A highly recommended seller with whom I would easily shop again. Thank you!
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Seller feedback (295,824)
- 8***g (252)- Feedback left by buyer.Past 6 monthsVerified purchaseA smooth and professional transaction throughout. The item was exactly as described, clearly listed, and fairly priced. Communication from the seller was prompt, polite, and helpful, with dispatch confirmed quickly. The parcel was securely packaged and arrived in excellent condition, ahead of the expected delivery date. Care was taken at every stage of the process. I would be happy to buy from this seller again—many thanks for a reliable and well-handled sale.FINLAND AND EUROPE: INTERNATIONAL CRISES IN THE PERIOD OF By Juhani Paasivirta (#335694307643)
- a***2 (13)- Feedback left by buyer.Past 6 monthsVerified purchaseItem was shipped quickly and packaged well. Item was exactly as described, brand new and it was even sealed. The seller also messaged me as soon as the purchase went through so communication was great. This was the last book in the series that I needed and to be able to find it in such great condition and at a great cost was unexpected. Highly recommend this seller and will definitely buy from again in the future.
- e***2 (1298)- Feedback left by buyer.Past 6 monthsVerified purchaseMint condition and brand new, at the most competitive price. Top customer service, which includes: communication, professional packaging which protected the dust cover from bending and corners from bumping. Speedy shipping and delivery from across the country. A highly recommended seller with whom I would easily shop again. Thank you!