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Di McLanachan Successful Customer Care in a Week: Teach Yourself (Paperback)
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Located in: GU14 0GT, United Kingdom
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- 98.2% positive Feedback
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eBay item number:354927903291
Item specifics
- Condition
- Publication Name
- Successful Customer Care in a Week: Teach Yourself
- Title
- Successful Customer Care in a Week: Teach Yourself
- ISBN-10
- 1444159852
- EAN
- 9781444159851
- ISBN
- 9781444159851
- Genre
- Society & Culture
- Release Date
- 25/05/2012
- Release Year
- 2012
- Country/Region of Manufacture
- GB
- Item Length
- 131mm
- UPC
- 9781444159851
- Publication Year
- 2012
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Book Title
- Successful Customer Care in a Week: Teach Yourself
- Item Height
- 197mm
- Publisher
- John Murray Press
- Topic
- Marketing, Opinion of the People
- Item Width
- 131mm
- Item Weight
- 111g
- Number of Pages
- 128 Pages
About this product
Product Information
The ability to look after your customers is crucial to anyone who wants to advance their career. Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers happy and coming back. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for Let this book put you on the fast track to success!
Product Identifiers
Publisher
John Murray Press
ISBN-13
9781444159851
eBay Product ID (ePID)
114054549
Product Key Features
Book Title
Successful Customer Care in a Week: Teach Yourself
Format
Paperback
Language
English
Topic
Marketing, Opinion of the People
Publication Year
2012
Type
Textbook
Number of Pages
128 Pages
Dimensions
Item Height
197mm
Item Width
131mm
Item Weight
111g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax number:
- GB 864 1548 11
Seller assumes all responsibility for this listing.
eBay item number:354927903291
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Item won't be sent to United States
Item location:
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h***s (360)- Feedback left by buyer.
Past 6 months
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Fantastic seller! My item took longer than normal to arrive but that's due to them sending me the wrong dvd. Not to worry though, I contacted them and they arranged for the correct dvd to be sent out. My item has now arrived and the dvd was in excellent condition (brand new as described) and it was very well packaged. I would also like to say that the value for money is excellent. I highly recommend this seller, thank you so much! The issue with the wrong dvd was quickly rectified .
f***a (81)- Feedback left by buyer.
Past 6 months
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This vinyl is really reasonably priced and I love that it is one of the more unusual colours. It arrived well packaged, undamaged and looks as described. It arrived late, due to Royal Mail's Festive rush, but was dispatched by the seller really quickly. When I contacted them to ask where it was, they replied really quickly with a helpful solution. Such good customer service, so strongly recommend. Really happy with my purchase.
u***s (2010)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived one day last week, well packaged, item as described. Sellers communications, Great Prices, Free Postage. 100% reliable...Credit to eBay This is one of our most favourite movies, of all time, as my husband and I went to the Cinema to see this!! How happy we were to see it released in 4K!! We watched it last night, in our own Cinema!! Thank you
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