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Kenneth Blanchard Sheldon Bowles Raving Fans (CD)
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Condition:
More than 10 available
Postage:
Located in: GU14 0GT, United Kingdom
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Varies
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Seller information
- 98.2% positive Feedback
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:355638613071
Item specifics
- Condition
- Publication Name
- Raving Fans
- Title
- Raving Fans
- Subtitle
- A Revolutionary Approach to Customer Service
- Contributor
- John Mollard (Read by)
- ISBN-10
- 0739309536
- EAN
- 9780739309537
- ISBN
- 9780739309537
- Genre
- Business & Finance
- Topic
- Children's Learning & Education
- Release Date
- 13/01/2004
- Release Year
- 2004
- Country/Region of Manufacture
- US
- Item Height
- 150mm
- Item Length
- 130mm
- Item Width
- 13mm
- Item Weight
- 91g
- Publication Year
- 2004
- Type
- Textbook
- Format
- Audio CD
- Language
- English
- Book Title
- Raving Fans: a Revolutionary Approach to Customer Service
- Publisher
- Random House USA Inc
- Run Time
- 90 Mins
About this product
Product Information
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Product Identifiers
Publisher
Random House USA Inc
ISBN-13
9780739309537
eBay Product ID (ePID)
95531547
Product Key Features
Book Title
Raving Fans: a Revolutionary Approach to Customer Service
Format
Audio CD
Language
English
Publication Year
2004
Type
Textbook
Run Time
90 Mins
Dimensions
Item Height
149mm
Item Width
128mm
Item Weight
91g
Additional Product Features
Subject
Economics, Marketing
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- GB 864 1548 11
Seller assumes all responsibility for this listing.
eBay item number:355638613071
Postage and handling
Item won't be sent to United States
Item location:
GU14 0GT, United Kingdom
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Worldwide
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Afghanistan, Austria, Belarus, Brazil, Canada, Chile, France, Germany, Ireland, Israel, Italy, Libya, Mexico, Nauru, Netherlands, Russian Federation, Somalia, Spain, Switzerland, Ukraine, United Kingdom, United States, Yemen
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| Will usually post within 7 business days of receiving cleared payment. |
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Sales tax for an item #355638613071
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Return policy
| Return policy details |
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| The seller won't accept returns for this item. |
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
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Seller Feedback (1,340,040)
h***s (365)- Feedback left by buyer.
Past 6 months
Verified purchase
Fantastic seller! My item took longer than normal to arrive but that's due to them sending me the wrong dvd. Not to worry though, I contacted them and they arranged for the correct dvd to be sent out. My item has now arrived and the dvd was in excellent condition (brand new as described) and it was very well packaged. I would also like to say that the value for money is excellent. I highly recommend this seller, thank you so much! The issue with the wrong dvd was quickly rectified .
f***a (81)- Feedback left by buyer.
Past 6 months
Verified purchase
This vinyl is really reasonably priced and I love that it is one of the more unusual colours. It arrived well packaged, undamaged and looks as described. It arrived late, due to Royal Mail's Festive rush, but was dispatched by the seller really quickly. When I contacted them to ask where it was, they replied really quickly with a helpful solution. Such good customer service, so strongly recommend. Really happy with my purchase.
u***s (2019)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived one day last week, well packaged, item as described. Sellers communications, Great Prices, Free Postage. 100% reliable...Credit to eBay This is one of our most favourite movies, of all time, as my husband and I went to the Cinema to see this!! How happy we were to see it released in 4K!! We watched it last night, in our own Cinema!! Thank you
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