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Customer Service: The Key to Winning Lifetime Customers Thomas, Marian, Nationa

US $143.73
ApproximatelyAU $223.70
Condition:
Like new
Breathe easy. Free delivery and returns.
Postage:
Free USPS Media MailTM.
Located in: Frederick, Maryland, United States
Delivery:
Estimated between Tue, 5 Aug and Mon, 11 Aug to 94104
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the postage service selected, the seller's postage history, and other factors. Delivery times may vary, especially during peak periods.
Returns:
30-day returns. Seller pays for return postage.
Payments:
     Diners Club

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eBay item number:356822279722

Item specifics

Condition
Like new: A book that looks new but has been read. Cover has no visible wear, and the dust jacket ...
ISBN
9781558520295

About this product

Product Identifiers

Publisher
National Press Publications
ISBN-10
1558520295
ISBN-13
9781558520295
eBay Product ID (ePID)
156659

Product Key Features

Publication Year
1989
Book Title
Customer Service : the Key to Winning Lifetime Customers
Topic
Customer Relations
Number of Pages
74 Pages
Language
English
Genre
Business & Economics
Author
Not Available
Book Series
Communication Ser.
Format
Trade Paperback

Item description from the seller

About this seller

Wonder Book and Video

99.6% positive Feedback1.6M items sold

Joined Sep 1998
Usually responds within 24 hours
Free Shipping and Free Returns on most items. Most items go out next business day. Wonder Book and Video has served millions of book and movie customers since 1980. Over 2 Million books online and in ...
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Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
5.0
Communication
5.0

Seller feedback (712,213)

All ratings
Positive
Neutral
Negative
  • b***b (169)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    After two poor experiences with this seller, they exceeded my expectations with this order…hard to believe it was the same seller. The book purchased, identified in their listing as “Very Good”, was, in fact, “Like New”. The price was very fair. Shipping was slow, but that seems to be true with many things purchased in the internet. If I have a complaint, it is that the seller will not respond to specific questions about a listed item before the purchase..too many orders to do so! 🙁
  • e***r (10)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    You can’t always be sure when an item is listed “like new” but this seller delivered a book that is just that. I’m very pleased with the condition of the book and the pricing was excellent compared to other sellers online. It was packaged extremely well and arrived with no wrinkles or folded areas. I made a great purchase and I now look forward to purchasing additional items by this author from this seller. 10/10 satisfaction!
  • y***w (99)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller. Book arrived within a reasonable time frame and was packaged in a protective wrapping. The condition of the book was "Very Good," as was described and includes a "Very Good" dust jacket with award stickers. Great value, extremely fair price. I'm always happy to do business with this trusted seller.