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School Communication that Works: A Patron-focused Approach to Delivering Your
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A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
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Item specifics
- Condition
- Book Title
- School Communication that Works: A Patron-focused Approach to Del
- Publication Date
- 2013-09-13
- ISBN
- 9781475805833
About this product
Product Identifiers
Publisher
Rowman & Littlefield Education
ISBN-10
1475805837
ISBN-13
9781475805833
eBay Product ID (ePID)
168546351
Product Key Features
Number of Pages
146 Pages
Publication Name
School Communication That Works : a Patrón-Focused Approach to Delivering Your Message
Language
English
Publication Year
2013
Subject
Communication Studies, Administration / General, General, Administration / School Superintendents & Principals, Aims & Objectives
Type
Textbook
Subject Area
Language Arts & Disciplines, Education
Format
Trade Paperback
Dimensions
Item Height
0.3 in
Item Weight
7.1 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
Reviews
Implementing major change in school districts is never easy. Ken DeSieghardt not only assisted the school district in securing valuable community feedback, but more importantly, in developing a means of communicating our school district messages to the community. In his book, Ken shares his vast knowledge of successfully working with the public on a variety of difficult issues. I found Ken's assistance to be invaluable in solving problems., Ken DeSieghardt knows the territory, and he is clear about how to help us really link with our stakeholders. Doing less is malpractice--doing too much is just noise., Ken DeSieghardt is an essential partner in any public relations project. From helping you build the conceptual framework and establishing research parameters, through analysis and interpretation of the data, his expertise and insights are unmatched., This book will make you call a 'time out' on your communication effort. Most of today's books tout the latest tech innovation to improve your program. But, even great tech advances won't help you the way this book will, because it gets to the core of great school communication. It focuses on messages that will be understood and appreciated by your audiences. It is based on more than 20 years of research in school communities, and Ken DeSieghardt's advice will increase the clout of your communication messages. It will help convince your communities to support and maintain their schools -- a goal that is needed more than ever, as we navigate our way through new waves of competition and criticism in our school communities., This book will make you call a "time out" on your communication effort. Most of today's books tout the latest tech innovation to improve your program. But, even great tech advances won't help you the way this book will, because it gets to the core of great school communication. It focuses on messages that will be understood and appreciated by your audiences. It is based on more than 20 years of research in school communities, and Ken DeSieghardt's advice will increase the clout of your communication messages. It will help convince your communities to support and maintain their schools -- a goal that is needed more than ever, as we navigate our way through new waves of competition and criticism in our school communities., Ken DeSieghardt knows public relations and knows schools. This book contains great insight and practical advice on communicating effectively with school district patrons. It's a must-read for anyone involved in strengthening school/community relations., "Ken DeSieghardt knows public relations and knows schools. This book contains great insight and practical advice on communicating effectively with school district patrons. It's a must-read for anyone involved in strengthening school/community relations." --Dr. Carter D. Ward, Executive Director, Missouri School Boards Association "Implementing major change in school districts is never easy. Ken DeSieghardt not only assisted the school district in securing valuable community feedback, but more importantly, in developing a means of communicating our school district messages to the community. In his book, Ken shares his vast knowledge of successfully working with the public on a variety of difficult issues. I found Ken's assistance to be invaluable in solving problems." --Dr. Lane Plugge, Chief Administrator, Green Hills Area Education Agency, Former Superintendent, Iowa City Community School District "Ken DeSieghardt is an essential partner in any public relations project. From helping you build the conceptual framework and establishing research parameters, through analysis and interpretation of the data, his expertise and insights are unmatched." --Dr. John Heim, Executive Director, Kansas Association of School Boards "Ken DeSieghardt knows the territory, and he is clear about how to help us really link with our stakeholders. Doing less is malpractice--doing too much is just noise." --Scott Robison, PhD, Superintendent, Zionsville (IN) Schools "This book will make you call a "time out" on your communication effort. Most of today's books tout the latest tech innovation to improve your program. But, even great tech advances won't help you the way this book will, because it gets to the core of great school communication. It focuses on messages that will be understood and appreciated by your audiences. It is based on more than 20 years of research in school communities, and Ken DeSieghardt's advice will increase the clout of your communication messages. It will help convince your communities to support and maintain their schools -- a goal that is needed more than ever, as we navigate our way through new waves of competition and criticism in our school communities." --Rich Bagin, executive director, National School Public Relations Association, Rockville, Maryland, Ken DeSieghardt knows the territory, and he is clear about how to help us really link with our stakeholders. Doing less is malpractice -- doing too much is just noise.
Table Of Content
School Communication that Works Table of Contents Preface Introduction Chapter 1 - The 80/20 rule Chapter 2 - Patron-speak versus district-speak: A primer Chapter 3 - The Patron Information Pyramid Chapter 4 - The Top Tier of the Pyramid: Essential Information Chapter 5 - Essential Information: Value for the tax dollars spent Chapter 6 - Essential Information: Quality of school facilities Chapter 7 - Essential Information: Quality of teachers Chapter 8 - Essential Information: Quality of education Chapter 9 - Essential Information: Preparation of students for the future Chapter 10 - Essential Information: Ongoing communication between the district and patrons Chapter 11 - The Middle Tier of the Pyramid: Important Information Chapter 12 - Important Information: Performance of principals Chapter 13 - Important Information: Student safety Chapter 14 - Important Information: Class sizes Chapter 15 - Important Information: Technology available to students in the classroom Chapter 16 - Important Information: District promises made and fulfilled Chapter 17 - Important Information: Spending balance Chapter 18 - The Bottom Tier of the Pyramid: As-Needed Information Chapter 19 - As-Needed Information: Extracurricular activities Chapter 20 - As-Needed Information: Courtesy and responsiveness of staff members (in schools or in the Central Office) Chapter 21 - As-Needed Information: Performance of the Superintendent and the Board of Education Chapter 22 - Special situations: Handling hot topics Chapter 23 - Special situations: What patrons say they want and need in a crisis Chapter 24 - Making your school communications program work Chapter 25 - Some final thoughts
Synopsis
Based on more than 20 years of research data, and filled with real-life examples and specific recommendations, School Communication that Works explains what your patrons really care about (and wish you'd talk more about), what they are only somewhat interested in, and what makes them tune you out., The foundation of successful school district/community relationships is communication that focuses on what most interests average residents - no matter what you, as a school district leader, believe they should be interested in. Communicate in their language, at their level of interest, and at their pace, and you and your patrons will soon be headed in the same direction more often than not. Based on more than 20 years of research data, and filled with real-life examples and specific recommendations, School Communication that Works explains what your patrons really care about (and wish you'd talk more about), what they are only somewhat interested in, and what makes them tune you out. Highlights of the book: An easy-to-follow organizing principle (The Patron Information Pyramid(tm)) that sorts school communication topics into three categories - Essential, Important, and As-Needed.Case studies that show the findings in action, drawn from more than 20 years of research with school districts of all shapes, sizes and levels of wealth.Information targeted to special communications situations, such as Hot Topics and Crisis Communications, all focused on how patrons would like their school districts to communicateA summary of Key Points at the end of each chapter, providing an "at a glance" review of the information shared., The foundation of successful school district/community relationships is communication that focuses on what most interests average residents - no matter what you, as a school district leader, believe they should be interested in. Communicate in their language, at their level of interest, and at their pace, and you and your patrons will soon be headed in the same direction more often than not.Based on more than 20 years of research data, and filled with real-life examples and specific recommendations, School Communication that Works explains what your patrons really care about (and wish you'd talk more about), what they are only somewhat interested in, and what makes them tune you out.Highlights of the book:·An easy-to-follow organizing principle (The Patron Information Pyramid(tm)) that sorts school communication topics into three categories - Essential, Important, and As-Needed.·Case studies that show the findings in action, drawn from more than 20 years of research with school districts of all shapes, sizes and levels of wealth.·Information targeted to special communications situations, such as Hot Topics and Crisis Communications, all focused on how patrons would like their school districts to communicate·A summary of Key Points at the end of each chapter, providing an "at a glance" review of the information shared., The foundation of successful school district/community relationships is communication that focuses on what most interests average residents - no matter what you, as a school district leader, believe they should be interested in. Communicate in their language, at their level of interest, and at their pace, and you and your patrons will soon be headed in the same direction more often than not. Based on more than 20 years of research data, and filled with real-life examples and specific recommendations, School Communication that Works explains what your patrons really care about (and wish you'd talk more about), what they are only somewhat interested in, and what makes them tune you out. Highlights of the book: -An easy-to-follow organizing principle (The Patron Information Pyramid(TM)) that sorts school communication topics into three categories - Essential, Important, and As-Needed. -Case studies that show the findings in action, drawn from more than 20 years of research with school districts of all shapes, sizes and levels of wealth. -Information targeted to special communications situations, such as Hot Topics and Crisis Communications, all focused on how patrons would like their school districts to communicate -A summary of Key Points at the end of each chapter, providing an "at a glance" review of the information shared.
LC Classification Number
LB2847.D47 2013
Item description from the seller
Seller feedback (514,521)
- m***m (2306)- Feedback left by buyer.Past 6 monthsVerified purchaseI’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!
- a***n (46)- Feedback left by buyer.Past 6 monthsVerified purchaseMistakenly ordered a paperback that I thought was a hardcover, not sellers fault; it was described properly on the listing. Seller still processed a refund the day I went to return the item and let me keep the item anyway. A+++ service. Book arrived quickly in great condition and for a great price. Thank you so much! Amazing seller!
- n***c (95)- Feedback left by buyer.Past 6 monthsVerified purchaseseller was communicative about my shipment, media mail took a while and tracking wasn't updated frequently, but seller communicated to me very quickly on status. the item came new and wrapped as described, though the packaging in it was packed wasn't sturdy and falling apart when it got to me.
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Seller feedback (514,521)
- m***m (2306)- Feedback left by buyer.Past 6 monthsVerified purchaseI’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!
- a***n (46)- Feedback left by buyer.Past 6 monthsVerified purchaseMistakenly ordered a paperback that I thought was a hardcover, not sellers fault; it was described properly on the listing. Seller still processed a refund the day I went to return the item and let me keep the item anyway. A+++ service. Book arrived quickly in great condition and for a great price. Thank you so much! Amazing seller!
- n***c (95)- Feedback left by buyer.Past 6 monthsVerified purchaseseller was communicative about my shipment, media mail took a while and tracking wasn't updated frequently, but seller communicated to me very quickly on status. the item came new and wrapped as described, though the packaging in it was packed wasn't sturdy and falling apart when it got to me.