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QBQ! The Question Behind the Question: Practicing Personal Accountability at...
by Miller, John G. | HC | VeryGood
US $5.16
ApproximatelyAU $7.94
Condition:
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreabout condition
Very good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
More than 10 available21 sold
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Free Economy Shipping.
Estimated between Tue, 19 Aug and Mon, 25 Aug to 94104
Located in: Aurora, Illinois, United States
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30-day returns. Seller pays for return postage.
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eBay item number:372933599585
Item specifics
- Condition
- Very good
- Seller notes
- Binding
- Hardcover
- Weight
- 3 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9780399152337
About this product
Product Identifiers
Publisher
Penguin Publishing Group
ISBN-10
0399152334
ISBN-13
9780399152337
eBay Product ID (ePID)
30755586
Product Key Features
Book Title
Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
Number of Pages
148 Pages
Language
English
Publication Year
2004
Topic
Christian Life / General, Decision-Making & Problem Solving, General, Development / Business Development, Self-Management / Stress Management
Illustrator
Yes
Genre
Religion, Education, Self-Help, Business & Economics, Psychology
Format
Hardcover
Dimensions
Item Height
0.7 in
Item Weight
11.6 Oz
Item Length
8.5 in
Item Width
5.7 in
Additional Product Features
Intended Audience
Trade
LCCN
2004-044733
Dewey Edition
22
Grade From
Twelfth Grade
Dewey Decimal
153.8/3
Grade To
UP
Table Of Content
Introduction: What Ever Happened to... 1. A Picture of Personal Accountability 2. Making Better Choices 3. QBQ! The Question Behind the Question 4. Don't Ask "Why?" 5. The Victim 6. "Why Is This Happening to Me?" 7. "Why Do We Have to Go Through All This Change?" 8. "Why Don't They Communicate Better?" 9. Don't Ask "When?" 10. Procrastination: The Friend of Failure 11. "When Will We Get More Tools and Better Systems?" 12. "When Are We Going to Hear Something New?" 13. Don't Ask "Who?" 14. A Poor Sailor Blames the Wind 15. Silos 16. Beat the Ref 17. "Who Dropped the Ball?" 18. Ownership 19. The Foundation of Teamwork 20. Making Accountability Personal: All QBQs Contain an "I" 21. I Can Only Change Me 22. "He Didn't, I Did" 23. "When Will Others Walk Their Talk?" 24. An Integrity Test 25. The Power of One 26. A QBQ Twist 27. Will the Real Role Models Please Stand Up! 28. Practicing Personal Accountability: All QBQs Focus on Action 29. The Risk of Doing Nothing 30. "Thanks for Shopping at the Home Depot!" 31. Leaders at All Levels 32. The Cornerstone of Leadership 33. Accountability and Boundaries 34. A Great List of Lousy Questions 35. The Spirit of the QBQ 36. Wisdom 37. We Buy Too Many Books 38. A Final Picture 39. The Motor of Learning QBQ FAQs Getting More OUt of the QBQ
Synopsis
Now, more than ever, the absence of personal accountability in our culture is a problem that has led to a proliferation of shunning responsibility, blaming others, and playing the victim. In times of political and social upheaval around the world, it appears that few are immune, as they look to explain-and complain-about the state of our affairs. This remarkable and timeless book gives a practical and inspiring message for putting personal accountability into daily action, with astonishing results., The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ The Question Behind the Question (R) , Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions--QBQs--such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed. THE QBQ PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
LC Classification Number
BF611.M55 2004
Item description from the seller
Seller feedback (5,705,839)
This item (5)
All items (5,705,839)
- n***5 (220)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat transaction
- l***v (159)- Feedback left by buyer.Past 6 monthsVerified purchaseSupernatural shipment, Great ebayer A++++++
- f***a (161)- Feedback left by buyer.Past yearVerified purchaseGood transaction
- c***m (426)- Feedback left by buyer.Past 6 monthsVerified purchaseWOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!The Internment of Japanese Americans During World War II (#146005407795)
- v***v (2069)- Feedback left by buyer.Past monthVerified purchaseAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.
- 2***j (113)- Feedback left by buyer.Past monthVerified purchaseI've ordered several items from this vendor now and they've always been what they were advertised as. This was no exception. Both discs were in great shape as well as their jewel cases. Delivery is good, packaging is simple but effective for what you're paying and I haven't had any get damaged. Will keep buying from this vendor because of the results so far and good prices, too.
Product ratings and reviews
Most relevant reviews
- 25 Aug, 2019
Great for work and life.
Verified purchase: YesCondition: NewSold by: your_online_bookstore
- 06 Jan, 2021
Easy read. Good info
Verified purchase: YesCondition: Pre-ownedSold by: second.sale
- 13 Feb, 2019
QBQ
Verified purchase: YesCondition: Pre-ownedSold by: proactivebooks
- 20 Nov, 2018
Great, but older edition
Verified purchase: YesCondition: NewSold by: baglover703
- 23 Oct, 2022
Uplifting
Verified purchase: YesCondition: Pre-ownedSold by: oriontechllc
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Seller feedback (5,705,839)
This item (5)
All items (5,705,839)
- n***5 (220)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat transaction
- l***v (159)- Feedback left by buyer.Past 6 monthsVerified purchaseSupernatural shipment, Great ebayer A++++++
- f***a (161)- Feedback left by buyer.Past yearVerified purchaseGood transaction
- c***m (426)- Feedback left by buyer.Past 6 monthsVerified purchaseWOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!The Internment of Japanese Americans During World War II (#146005407795)
- v***v (2069)- Feedback left by buyer.Past monthVerified purchaseAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.
- 2***j (113)- Feedback left by buyer.Past monthVerified purchaseI've ordered several items from this vendor now and they've always been what they were advertised as. This was no exception. Both discs were in great shape as well as their jewel cases. Delivery is good, packaging is simple but effective for what you're paying and I haven't had any get damaged. Will keep buying from this vendor because of the results so far and good prices, too.