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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph;... | PB | Good
Condition:
Good
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ”... Read moreabout condition
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Item specifics

Condition
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ...
Binding
Paperback
Weight
1 lbs
Product Group
Book
IsTextBook
No
ISBN
0071771328
Subject Area
Psychology, Language Arts & Disciplines
Publication Name
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Item Length
8.9 in
Publisher
Mcgraw-Hill Education
Subject
Communication Studies, Interpersonal Relations
Publication Year
2011
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
0.6 in
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Item Width
6 in
Item Weight
11.9 Oz
Number of Pages
272 Pages

About this product

Product Information

More than 1.5 million copies sold! Crucial Conversations has dominated the New York Times bestseller list for 10 years . . . and counting! The long-awaited second edition of Crucial Conversations is exactly what's needed to help professionals keep up with today's faster-paced, higher-stakes business environment . . . where every conversation, every relationship, is more crucial than ever. "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."--Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul "This is a breakthrough book. I found myself being deeply influenced, motivated, and even inspired."--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies.

Product Identifiers

Publisher
Mcgraw-Hill Education
ISBN-10
0071771328
ISBN-13
9780071771320
eBay Product ID (ePID)
103360413

Product Key Features

Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Publication Name
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Format
Trade Paperback
Language
English
Subject
Communication Studies, Interpersonal Relations
Publication Year
2011
Type
Textbook
Subject Area
Psychology, Language Arts & Disciplines
Number of Pages
272 Pages

Dimensions

Item Length
8.9 in
Item Height
0.6 in
Item Width
6 in
Item Weight
11.9 Oz

Additional Product Features

Edition Number
2
LCCN
2011-026451
Intended Audience
Trade
Lc Classification Number
Bf637.C45c78 2012
Table of Content
Foreword To The Second Edition Foreword To The First Edition Preface Acknowledgments Chapter 1: What's a Crucial Conversation? Chapter 2: Mastering Crucial Conversations Chapter 3: Start with Heart Chapter 4: Learn to Look Chapter 5: Make It Safe Chapter 6: Master My Stories Chapter 7: STATE My Path Chapter 8: Explore Others' Paths Chapter 9: Move to Action Chapter 10: Yeah, But Chapter 11: Putting It All Together Afterword Endnotes Index
Copyright Date
2012
Dewey Decimal
153.6
Dewey Edition
23
Illustrated
Yes

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4.8
30 product ratings
  • 26 users rated this 5 out of 5 stars
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  • by shuhayan-50
    10 Dec, 2020Top favourable review

    It’s a good read

    The first 10 chapters are for two parties who are willing to communicate. The last chapter is for difficult communicators. I definitely learned some skills, I started to think about the advice from this book when I’m talking to people. It is a good book, I’m planning to read it for a couple more times.

    Verified purchase: YesCondition: Pre-ownedSold by: dreambooks_co

  • by clth37
    27 Oct, 2022

    Excellent addition to my toolbox!

    Excellent book. Very helpful content!

    Verified purchase: YesCondition: NewSold by: illmintl

  • by fiat6788
    07 Jul, 2022

    Very informative and useful information!

    Great book for reference. I bought because I wanted to be able to refer back to it as time goes on. Practice makes perfect!

    Verified purchase: YesCondition: Pre-ownedSold by: decluttr_store

  • by razwolf22
    02 Nov, 2018

    Excellent Guidance for a Tough Topic

    Easy to understand. Salient guidance. Good approaches to potentially gnarly topics, or things easier left unsaid. Inspirational.

    Verified purchase: YesCondition: Pre-ownedSold by: clickgoodwillbooks

  • by odds.ends
    10 Jan, 2020

    Great Book

    The book has many useful ideas, has helped change my perspective and increased my understanding.

    Verified purchase: YesCondition: Pre-ownedSold by: tiptotip2011

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