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Seddon, John : Freedom from Command and Control: A Bett FREE Shipping, Save £s

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eBay item number:382390770259

Last updated on 29 May, 2024 11:37:33 AESTView all revisionsView all revisions

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Condition: Good

Seller notes: “This product has passed our meticulous quality checks and is guaranteed to be in good condition. ... “This product has passed our meticulous quality checks and is guaranteed to be in good condition. With over 7 million ratings, you can buy from us with confidence. Good Condition: A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. Don’t worry, it’s still perfectly readable and our expert team have made sure there is no major damage – you’re getting a great book for a great price!”

Book Title: Freedom from Command and Control: A Bett

ISBN: 9780954618308

Publication Year: 2003

Type: Textbook

Format: Paperback

Language: English

Publication Name: Freedom from Command and Control: a Better Way to Make the Work Work

Item Height: 230mm

Author: John Seddon

Publisher: Vanguard Consulting LTD

Item Width: 155mm

Subject: Management

Item Weight: 276g

Number of Pages: 300 Pages

About this product

Product Information

This is a management book that challenges convention and aims to appeal to a wide target audience. Seddon argues that while many commentators acknowledge command and control is failing us, no one provides an alternative. His contention is the alternative can only be understood when you see the failings of command and control by taking the better - systems - view. There is little in the book that you would find in a normal management curriculum. Seddon is scathing and controversial about leadership theorists, maintaining that leadership is being able to talk about how the work works with the people who do it. The book provides practical advice and examples of how to put this into place. Packed with illustrations of the unintended consequences of command and control thinking, you will be amazed that management of our organizations should be so appalling. You will see how customer service is poor and carries high costs and that changing the way the work is designed and managed will result in lower costs and better service. But, as Seddon points out, these are things managers cannot see from their current position. Managers don't know what they don't know. Seddon's case is that taking this view teaches managers to change their thinking, and he shows how the very observations they make when understanding what he calls the what and why of current performance as a system become the building blocks of the systems solution. And also illustrates the solutions for the cases he uses.

Product Identifiers

Publisher

Vanguard Consulting LTD

ISBN-13

9780954618308

eBay Product ID (ePID)

89767554

Product Key Features

Author

John Seddon

Publication Name

Freedom from Command and Control: a Better Way to Make the Work Work

Format

Paperback

Language

English

Subject

Management

Publication Year

2003

Type

Textbook

Number of Pages

300 Pages

Dimensions

Item Height

230mm

Item Width

155mm

Item Weight

276g

Additional Product Features

Title_Author

John Seddon

Editor

John Seddon

Country/Region of Manufacture

United Kingdom

Item description from the seller

Business seller information

Value Added Tax number:

GB 226498384

Seller assumes all responsibility for this listing.

eBay item number:382390770259

Last updated on 29 May, 2024 11:37:33 AESTView all revisionsView all revisions

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Postage and handling	Each additional item	To	Service	Delivery*See delivery notes
GBP 3.99 (approx. AU $7.66)	GBP 3.99 (approx. AU $7.66)	United States	Economy postage (Economy Int'l Postage)	Estimated between Tue, 18 Jun and Mon, 8 Jul to 43230

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