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Five Star Formula: Create Incredible Gues... by Zarine, Joy Paperback / softback
FREE US DELIVERY | ISBN: 1781332592 | Quality Books
US $9.40
ApproximatelyAU $14.16
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Located in: Florida, United States
Delivery:
Estimated between Mon, 1 Jul and Fri, 5 Jul to 43230
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eBay item number:386696908224
Item specifics
- Condition
- ISBN
- 1781332592
- EAN
- 9781781332597
- Publication Name
- N/A
- Type
- Paperback / softback
- Release Title
- Five Star Formula: Create Incredible Guest Experiences That Le...
- Artist
- Zarine, Joy
- Brand
- N/A
- Colour
- N/A
- Book Title
- Five Star Formula : Create Incredible Guest Experiences That Lead to Five Star Reviews and an Award Winning Hospitality Business
- Publisher
- Rethink Press, The Limited
- Item Length
- 8.5 in
- Publication Year
- 2017
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.4 in
- Genre
- Business & Economics
- Topic
- Industries / Hospitality, Travel & Tourism, Economics / General, Management
- Item Weight
- 6.8 Oz
- Item Width
- 5.5 in
- Number of Pages
- 180 Pages
About this product
Product Information
How would it feel to always be fully booked with happy guests who love what you do in your restaurant, bar or hotel? For five star businesses this is a daily reality. Their businesses create raving fans, receive five star reviews, win awards and have employees who are dedicated to the prosperity and future of the business. With numerous success stories, hospitality and guest experience expert Joy Zarine understands how to transform hospitality venues and empower them to brand, scale, be profitable and win awards. This book shows you how to transform your business and build a highly successful, restaurant, bar or hotel that both your guests and employees feel passionate about. When you read The Five Star Formula you will gain a deeper understanding of the vital ingredients of success: - CLARITY - understanding where your business is now and creating a clear vision of the business you want to build - CULTURE - creating a culture that attracts and rewards passionate and dedicated employees - CUSTOMER - identifying and appealing to the ideal guests your business needs to succeed - CREATIVITY - finding your unique offering so you can stand out from the competition and make your mark - COMMENDATIONS - winning awards for your business and enjoying the benefits of award-winning status for years to come If you want to build a profitable, scalable and exceptional business while transforming your guest experiences you need to read this book.
Product Identifiers
Publisher
Rethink Press, The Limited
ISBN-10
1781332592
ISBN-13
9781781332597
eBay Product ID (ePID)
239745133
Product Key Features
Book Title
Five Star Formula : Create Incredible Guest Experiences That Lead to Five Star Reviews and an Award Winning Hospitality Business
Number of Pages
180 Pages
Language
English
Publication Year
2017
Topic
Industries / Hospitality, Travel & Tourism, Economics / General, Management
Illustrator
Yes
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
6.8 Oz
Item Length
8.5 in
Item Width
5.5 in
Additional Product Features
Target Audience
Trade
Copyright Date
2017
Item description from the seller
Business seller information
Value Added Tax number:
- GB 922696893
Seller assumes all responsibility for this listing.
eBay item number:386696908224
Postage and handling
Item location:
Florida, United States
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Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela
| Postage and handling | To | Service | Delivery*See delivery notes |
|---|---|---|---|
| Free postage | United States | Standard postage (USPS Ground Advantage®) | Estimated between Mon, 1 Jul and Fri, 5 Jul to 43230 |
| Handling time |
|---|
| Will usually post within 4 business days of receiving cleared payment. |
| Taxes |
|---|
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Sales tax for an item #386696908224
Sales tax for an item #386696908224
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Return policy
| Item must be returned within | Refund will be given as |
|---|---|
| 30 days after the buyer receives it | Money back |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
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Seller Feedback (1,422,044)
w***w (2694)- Feedback left by buyer.
Past 6 months
Verified purchase
This is an outstanding seller to deal with. Fair prices that are more than reasonable in this economy. The product is in better condition than described, a true value for my money. Packaged and shipped well shows seller has concern for the products he sells to arrive in excellent condition. The seller is friendly and communicates timely with his customers. I highly recommend this seller and would do business again anytime. Thank you.
k***m (511)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller has little respect for the way they ship or how they describe products. This product was probably the first they described correctly but it’s tossed in an envelope without any sort of padding because they don’t care at all. I get that it’s cheap. I ordered from them accidentally but will be sure not to do so again. They have no respect for their customers.
o***u (1599)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, super fast shipping, amazing prices, fast communication and very kind. The packaging was very well done and the item arrived safely! Exactly as described!!You can trust the seller!!! 10 out of 10, 5Stars!!!
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