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Picture 1 of 1
Winning Behavior : What the Smartest, Most Successful Companies Do Differentl...
GBP 25.11
ApproximatelyAU $48.94
Condition:
Like new
A book that looks new but has been read. Cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
2 available
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Located in: Castle Donington, United Kingdom
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eBay item number:386902074847
Item specifics
- Condition
- Book Title
- Winning Behavior : What the Smartest, Most Successful Companies D
- ISBN
- 9780814413678
- Publication Year
- 2018
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Winning Behavior: What the Smartest, Most Successful Companies Do Differently
- Item Height
- 182 mm
- Publisher
- HarperCollins Focus
- Item Width
- 119 mm
- Subject
- Economics, Government, Management, Advertising, Marketing, Business
- Item Weight
- 294 g
- Number of Pages
- 368 Pages
About this product
Product Information
In an age where even the best products are quickly imitated, businesses must constantly find new ways to outpace competitors. Successful companies differentiate themselves not just with superior products, but also by how they behave toward their customers at every touchpoint: service, product development, marketing, branding, bids and proposals, presentations, negotiations, and more. Behavioral Differentiation is emerging as the final frontier in competitive strategy, and Winning Behavior shows how leading companies use it to exceed expectations and outperform competitors. This eye-opening book offers case histories and examples from companies like GE, Volvo, EMC, Ritz-Carlton, Wal-Mart, and Harley-Davidson, plus interviews with executives like George Zimmer (Men's Wearhouse), Colleen Barrett (Southwest Airlines), and Gerry Roche (Heidrick & Struggles). In today's ultracompetitive business landscape, product quality and competitive pricing are prerequisites for staying afloat. Winning Behavior reveals the secrets the best companies use -- and any business can use -- to stay at the pinnacle of success in their industry.
Product Identifiers
Publisher
HarperCollins Focus
ISBN-13
9780814413678
eBay Product ID (ePID)
176938800
Product Key Features
Publication Name
Winning Behavior: What the Smartest, Most Successful Companies Do Differently
Format
Paperback
Language
English
Subject
Economics, Government, Management, Advertising, Marketing, Business
Publication Year
2018
Type
Textbook
Number of Pages
368 Pages
Dimensions
Item Height
182 mm
Item Width
119 mm
Item Weight
294 g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax number:
- GB 307932304
Seller Feedback (83,751)
- -***- (127)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived damaged. Item was described as new but was clearly packaged in used condition. Packaging, which consisted of a fragile plastic bag and nothing else, was pathetic and completely useless for the job. Communication with seller was poor. I tried contacting seller to describe problem and was met with an entirely inappropriate automated response. I consider this seller to be a con artist. If you like your books to be in good condition: AVOID THIS SELLER AT ALL COSTS. You have been warned.
- 9***n (2285)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat eBay seller!! Item as stated, great price, well packaged & a quick postage. Thank you AAA+++!!!
- r***0 (49)- Feedback left by buyer.Past 6 monthsVerified purchaseAs described, fairly priced, well packaged and delivered on time. Great seller!
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