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Management by Measurement : Designing Key Indicators and Performance Measurem...

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Item specifics

Condition
Brand new: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Book Title
Management by Measurement : Designing Key Indicators and Performa
ISBN
9783540732112
Subject Area
Business & Economics
Publication Name
Management by Measurement : Designing Key Indicators and Performance Measurement Systems
Publisher
Springer Berlin / Heidelberg
Item Length
9.3 in
Subject
Human Resources & Personnel Management, Leadership, Management, Strategic Planning
Publication Year
2007
Type
Textbook
Format
Hardcover
Language
English
Author
Maurizio Galetto, Fiorenzo Franceschini, Domenico Maisano
Item Weight
42 Oz
Item Width
6.1 in
Number of Pages
Xi, 242 Pages

About this product

Product Information

A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep "normative" effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure! The selection of good performance indicators is not an easy process. This monograph focuses on the designing of a Performance Measurement System (PMS), knowing that "magic rules" to identify them do not exist. Some indicators seem right and easy to measure, but have subtle, counter-productive consequences. Other indicators are more difficult to measure, but focus the enterprise on those decisions and actions that are critical to success. This book suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability.

Product Identifiers

Publisher
Springer Berlin / Heidelberg
ISBN-10
354073211x
ISBN-13
9783540732112
eBay Product ID (ePID)
12038660583

Product Key Features

Number of Pages
Xi, 242 Pages
Language
English
Publication Name
Management by Measurement : Designing Key Indicators and Performance Measurement Systems
Publication Year
2007
Subject
Human Resources & Personnel Management, Leadership, Management, Strategic Planning
Type
Textbook
Subject Area
Business & Economics
Author
Maurizio Galetto, Fiorenzo Franceschini, Domenico Maisano
Format
Hardcover

Dimensions

Item Weight
42 Oz
Item Length
9.3 in
Item Width
6.1 in

Additional Product Features

Intended Audience
Scholarly & Professional
Number of Volumes
1 Vol.
Illustrated
Yes
Lc Classification Number
Hd30.28
Table of Content
Quality and process indicators.- Indicators criticalities and curiosities.- The condition of uniqueness in process representation.- Performance indicators properties.- Designing a performance measurement system.- Indicators, measurements, preferences and evaluations: a scheme of classification according to the representational theory.
Copyright Date
2007

Item description from the seller

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