Picture 1 of 1
Picture 1 of 1
Can You Hear Me?: How to Connect with People in a Virtual World by Morgan New..
US $35.14
ApproximatelyAU $52.95
Condition:
2 available
Postage:
Located in: NY, United States
Delivery:
Estimated between Sat, 29 Jun and Mon, 8 Jul to 43230
Returns:
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:392799188873
Item specifics
- Condition
- PublishedOn
- 2018-10-30
- Title
- Can You Hear Me?: How to Connect with People in a Virtual World
- ISBN
- 9781633694446
- EAN
- 9781633694446
- Publication Year
- 2018
- Format
- Hardcover
- Language
- English
- Book Title
- Can You Hear Me? : How to Connect with People in a Virtual World
- Publisher
- Harvard Business Review Press
- Genre
- Self-Help, Technology & Engineering, Psychology, Business & Economics
- Item Length
- 8.2 in
- Topic
- Business Communication / General, Social Aspects, Communication & Social Skills, Telecommunications, Business Writing, Interpersonal Relations
- Item Width
- 5.5 in
- Number of Pages
- 288 Pages
About this product
Product Information
A Washington Post Bestseller Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary than ever. But we're often reminded that the quality of human connection we experience in many forms of virtual communication is awful. We've all felt disconnected in a video conference, frustrated that we're not getting through on the phone, upset when our email is badly misinterpreted, or anxious that we're being misunderstood. How can we fix this? In this powerful, practical book, communication expert Nick Morgan outlines five big problems with communication in the virtual world--lack of feedback, lack of empathy, lack of control, lack of emotion, and lack of connection and commitment--and shows how to overcome them as we shift to working remotely more and more. Morgan argues that while virtual communication will never be as rich or intuitive as a face-to-face meeting, recent research suggests that we need to learn is to consciously deliver a whole set of cues, both verbal and nonverbal, that we used to deliver unconsciously in the pre-virtual era. He guides us through this important process, providing rules for virtual feedback, an empathy assessment and virtual temperature check, tips for creating trust in a virtual context, and advice for specific digital channels such as email and text, the conference call, Skype, and more. Whether you're an entrepreneur, an independent professional, or a manager in an organization that has more than one office or customers who aren't nearby, Can You Hear Me? is your essential communications manual for twenty-first-century work.
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-10
1633694445
ISBN-13
9781633694446
eBay Product ID (ePID)
242681174
Product Key Features
Book Title
Can You Hear Me? : How to Connect with People in a Virtual World
Number of Pages
288 Pages
Language
English
Publication Year
2018
Topic
Business Communication / General, Social Aspects, Communication & Social Skills, Telecommunications, Business Writing, Interpersonal Relations
Genre
Self-Help, Technology & Engineering, Psychology, Business & Economics
Format
Hardcover
Dimensions
Item Length
8.2 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
23
Reviews
Advance Praise for Can You Hear Me? : David Meerman Scott, bestselling author, The New Rules of Marketing and PR -- "A few years ago, the promise of virtual communications seemed like some sort of utopia. But it's increasingly tough to actually get our points across to other people online. Nick Morgan digs deep into the science and culture of online engagement and offers a valuable prescription for how we can all do better." Daniel G. Amen, MD, founder, Amen Clinics; New York Times --bestselling author, Change Your Brain, Change Your Life -- "Nick Morgan's fascinating and important new book, Can You Hear Me? , will surely promote good brain health by helping people handle social media better, avoid embarrassing virtual mistakes, and feel more connected in their work and life." Sabina Nawaz, CEO coach, keynote speaker, and writer; former executive, Microsoft-- "As a coach to CEOs who've helped shape the half-real, half-virtual world we live in today, I know well what a formidable challenge it has become to successfully communicate in that world. Nick Morgan's new book helps us all rise to that challenge." Rebecca Corliss, Vice President of Marketing, Owl Labs-- "At Owl Labs, our goal is to make video communication feel more natural and inclusive by accurately capturing facial expressions, body language, and the other visual context. Nick Morgan's simple rules for improving virtual communications are sorely needed." Garrett M. Graff, Executive Director, Cyber & Technology Program, The Aspen Institute-- "With wit and wisdom, Nick Morgan reveals a dark side of the modern communication revolution. This important book shows how we need to work to ensure that technology doesn't rob us of the humanity, emotion, and empathy that can make life--and work--fun." Kim Campbell, former Prime Minister, Canada-- "Nick Morgan's new book, Can You Hear Me? , is a must-read for the clarity it brings to the confusing, increasingly virtual world we all live in today. Get it to learn how to communicate effectively when the rules aren't easily known."
Lccn
2018-037883
Dewey Decimal
302.231
Lc Classification Number
P96.T42m665 2018
Copyright Date
2018
Item description from the seller
Business seller information
Value Added Tax number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:392799188873
Postage and handling
Item location:
NY, United States
Posts to:
Worldwide
Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Ireland, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, United Kingdom, Venezuela
Postage and handling | Each additional item | To | Service | Delivery*See delivery notes |
---|---|---|---|---|
Free postage | Free | United States | Economy postage (USPS Media MailTM) | Estimated between Sat, 29 Jun and Mon, 8 Jul to 43230 |
Handling time |
---|
Will usually post within 4 business days of receiving cleared payment. |
Taxes |
---|
Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales tax for an item #392799188873
Sales tax for an item #392799188873
Seller collects sales tax for items posted to the following states:
State | Sales tax rate |
---|
Return policy
Item must be returned within | Refund will be given as |
---|---|
30 days after the buyer receives it | Money back |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
Payment details
Payment methods
Popular categories from this Store
Seller Feedback (515,018)
e***n (417)- Feedback left by buyer.
Past month
Verified purchase
Great prices. Book as described!! Quick processing and excellent communication. Great packaging and delivery to shipping!! Excellent choice in shipper!! Was able to track the progress of package ETA. Package actually arrived early!! THANK YOU!! AWESOME AAA+++ Service!!! Highly recommend this seller!! Will buy from you again!!
s***t (201)- Feedback left by buyer.
Past 6 months
Verified purchase
Prompt professional kind honest communication. Shipping took some time for shipping partner to connect w/USPS, but this is to be expected w/economy/media mail. This shipping method allows the proprietor to offer free shipping and good prices on their items. It was only 12 days from purchase date to delivery date. Item was listed as Very Good condition and arrived in better than described condition. Deck is complete, cards, book, and box are like new. Great price! Thank you very much! 5-stars!
-***u (1369)- Feedback left by buyer.
Past 6 months
Verified purchase
Description of item was very accurate. Price and shipping costs were reasonable. Items were well packaged. and arrived promptly in good condition. Communication is clear and prompt. Would buy from this seller again.
Product ratings and reviews
More to explore:
- World Map,
- World Maps & Atlases,
- World Hardcovers,
- World Paperbacks,
- Non-Fiction Canning Paperback Fiction & Books,
- Non-Fiction People Fiction & Non-Fiction Books,
- World literature & Classics Fiction Books,
- New Mutants Comics, Graphic Novels & TPBs,
- History Non-Fiction World History Fiction & Books,
- Modernism World literature & Classics Fiction Fiction & Books