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Difficult Conversations (HBR 20-Minute Manager Series), Review 978163369 PB.+
US $14.93
ApproximatelyAU $22.48
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3 available
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Located in: NY, United States
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Estimated between Thu, 27 Jun and Tue, 2 Jul to 43230
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eBay item number:392984529145
Item specifics
- Condition
- PublishedOn
- 2016-02-16
- ISBN
- 9781633690783
- EAN
- 9781633690783
- Book Title
- Difficult Conversations (Hbr 20-Minute Manager Series)
- Book Series
- 20-Minute Manager Ser.
- Publisher
- Harvard Business Review Press
- Item Length
- 7 in
- Publication Year
- 2016
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.4 in
- Genre
- Language Arts & Disciplines, Business & Economics
- Topic
- Leadership, Business Communication / General, Communication Studies, Management
- Item Weight
- 3.5 Oz
- Item Width
- 5 in
- Number of Pages
- 128 Pages
About this product
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-10
1633690784
ISBN-13
9781633690783
eBay Product ID (ePID)
211286487
Product Key Features
Book Title
Difficult Conversations (Hbr 20-Minute Manager Series)
Number of Pages
128 Pages
Language
English
Publication Year
2016
Topic
Leadership, Business Communication / General, Communication Studies, Management
Genre
Language Arts & Disciplines, Business & Economics
Book Series
20-Minute Manager Ser.
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
3.5 Oz
Item Length
7 in
Item Width
5 in
Additional Product Features
Intended Audience
Trade
LCCN
2015-032649
Dewey Edition
23
Dewey Decimal
658.4/5
Synopsis
Whether you've been putting off giving an employee negative feedback or wondering how to react when a coworker erupts in frustration during a meeting, difficult conversations in the workplace are, well, difficult. While there's no one "right" way to have a difficult conversation, there are guiding principles you can follow and strategies you can employ to facilitate a discussion in which both parties are able to air concerns constructively. Difficult Conversations takes you through the basics of:* Crafting a clear message* Identifying the other person's goals* Developing and maintaining a positive mind-set* Conducting a productive conversation, Mastering difficult conversations with confidence. You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business., You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
LC Classification Number
HF5718.D54 2016
ebay_catalog_id
4
Copyright Date
2016
Item description from the seller
Business seller information
Value Added Tax number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:392984529145
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NY, United States
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| Will usually post within 4 business days of receiving cleared payment. |
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Great prices. Book as described!! Quick processing and excellent communication. Great packaging and delivery to shipping!! Excellent choice in shipper!! Was able to track the progress of package ETA. Package actually arrived early!! THANK YOU!! AWESOME AAA+++ Service!!! Highly recommend this seller!! Will buy from you again!!
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Prompt professional kind honest communication. Shipping took some time for shipping partner to connect w/USPS, but this is to be expected w/economy/media mail. This shipping method allows the proprietor to offer free shipping and good prices on their items. It was only 12 days from purchase date to delivery date. Item was listed as Very Good condition and arrived in better than described condition. Deck is complete, cards, book, and box are like new. Great price! Thank you very much! 5-stars!
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