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Total Quality Management: A pictori..., Oakland, John S
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Located in: West Sussex, United Kingdom
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eBay item number:395139485637
Item specifics
- Condition
- Publishing Language
- English
- ISBN
- 0750623241
- EAN
- 9780750623247
- Release Title
- Total Quality Management: A pictorial guide for managers
- Artist
- Oakland, John S.
- Brand
- N/A
- Platform
- N/A
- Colour
- N/A
- Book Title
- Total Quality Management: A pictorial guide for managers
- Publication Year
- 1997
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Total Quality Management: a Pictorial Guide for Managers
- Item Height
- 297mm
- Publisher
- Taylor & Francis Ltd
- Item Width
- 210mm
- Subject
- Management
- Item Weight
- 272g
- Number of Pages
- 96 Pages
About this product
Product Information
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
Product Identifiers
Publisher
Taylor & Francis Ltd
ISBN-13
9780750623247
eBay Product ID (ePID)
94446104
Product Key Features
Publication Name
Total Quality Management: a Pictorial Guide for Managers
Format
Paperback
Language
English
Subject
Management
Publication Year
1997
Type
Textbook
Number of Pages
96 Pages
Dimensions
Item Height
297mm
Item Width
210mm
Item Weight
272g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax number:
- GB 922696893
Seller assumes all responsibility for this listing.
eBay item number:395139485637
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Seller Feedback (640,090)
8***0 (374)- Feedback left by buyer.
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Item arrived safely and securely packaged carefully and was in excellent condition as described. Postage transit time was fast and efficient. Cd was priced well too. Overall a very satisfying and pleasant, easygoing transaction experience. Outstanding service, couldn't be happier. Thank you!⭐⭐⭐⭐⭐👍
i***d (1159)- Feedback left by buyer.
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The book is in "reasonable" condition! not vg condition as described- front cover permanent fold over on arrival, packed this way ? pages are yellowing. Seller may be best to place a description "proper" of actual book being sold on the listing with photos so buyers know what they are receiving for the price paid.
i***d (1627)- Feedback left by buyer.
Past 6 months
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Absolute Top Class A1 EBay Seller
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