Somewhat complicated and time-consuming to set up, but with useful functionality and good performance.
Previous reviewers have complained about lightweight/plasticky feel to product and some have noted poor sound quality. But I've found sound quality to be fine and this issue may well relate to individual line quality, rather than the phone itself.
Yes, the handsets and base stations are lightweight, which has advantages (and disadvantages), depending on how you use them and, they are made mainly from plastics. But long calls on heavy handsets can be a problem!
However, the base stations could justifiably be heavier to avoid being knocked over, or to resist sliding around on a worktop and the charging socket geometry could be deeper, to hold and protect the tall and slim handsets.
Their designer's use of high gloss finish on frontal surfaces can also be questioned. While it might be easily wiped clean when needed, this finish choice makes scratches, wear and remnants from sticky fingers far more noticeable than if textured.
The digital answerphone playback quality is clearer and better than previous generations that I've experienced and the overall recording time is much more useful than those too.
There is no fall-back battery power pack to this system, as found on previous generations, to provide line power during a cut-out. As those are quite rare these days in the UK, I've not yet seen if that absence might cause the unit's memory loss.
Although the useful 1000 contact list function can be copied over from a mobile, I've not yet found a means to copy over only a selection of contacts from mobiles which have greater than a 1000-long list (which must be common these days with Google Android phones and synched Gmail contacts, as well as for businesses). So that has been one disappointment so far and prevents a 5* rating for me.
Verified purchase: YesCondition: Pre-owned