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Moments of Truth by Jan Carlzon
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More than 10 available
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May not post to United States. Read item description or contact seller for postage options. See detailsfor delivery
Located in: Los Angeles, CA, United States
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Seller information
- 97.1% positive Feedback
Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:404913520652
Item specifics
- Condition
- EAN
- 9780060915803
- UPC
- 9780060915803
- ISBN
- 9780060915803
- MPN
- N/A
- Book Title
- Moments of Truth by Jan Carlzon
- Item Length
- 20.2 cm
- Publication Year
- 2001
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Moments of Truth
- Item Height
- 203mm
- Publisher
- Harpercollins Publishers Inc
- Item Width
- 135mm
- Subject
- Business
- Item Weight
- 132g
- Number of Pages
- 160 Pages
About this product
Product Information
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Product Identifiers
Publisher
Harpercollins Publishers Inc
ISBN-13
9780060915803
eBay Product ID (ePID)
95245088
Product Key Features
Publication Name
Moments of Truth
Format
Paperback
Language
English
Subject
Business
Publication Year
2001
Type
Textbook
Number of Pages
160 Pages
Dimensions
Item Height
203mm
Item Width
135mm
Item Weight
132g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:404913520652
Postage and handling
The seller has not specified a postage method to United States. Contact the seller and request delivery to your location.
Item location:
Los Angeles, CA, United States
Posts to:
Australia, New Zealand
Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Guam, Israel, Libya, Martinique, New Caledonia, Puerto Rico, Reunion, Russian Federation, Spain, Ukraine, United Kingdom, Venezuela
Handling time |
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Will usually post within 10 business days of receiving cleared payment. |
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Sales tax for an item #404913520652
Sales tax for an item #404913520652
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Return policy
Item must be returned within |
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60 days after the buyer receives it |
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returnsitem condition policy for returns, you may not receive a full refund.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.
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Seller Feedback (43,731)
3***l (230)- Feedback left by buyer.
Past 6 months
Verified purchase
Ultimate find, I was looking for one of these for a long time, and when I found this one I had no hesitation in purchasing it, the seller was extremely helpful and communicated very well. The price with the postage was very reasonable and when I got it home the item looked better in person than it did in the picture
f***f (405)- Feedback left by buyer.
Past month
Verified purchase
Rare book - particularly in new condition - listed at a reasonable price, which included postage. Packaged fairly securely - and arrived in perfect condition. Happy to have found a copy - and with the order overall.
u***i (2518)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent quality, fast post, well packaged, AMAZING price, outstanding customer service, highly recommended seller 👌 Thank you so much 🙂 I look forward to buying from you again in the near future 🙏
Product ratings and reviews
Most relevant reviews
- 10 Dec, 2018
Oldie but a goodie
Verified purchase: YesCondition: Pre-ownedSold by: drudkh02
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