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Crucial Conversations: Tools for Talking When Stakes are High
US $5.61
ApproximatelyAU $8.62
Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
- Buy It NowCrucial Conversations: Tools for Talking When Stakes are High
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Postage:
Free USPS Media MailTM.
Located in: Buford, Georgia, United States
Delivery:
Estimated between Sat, 2 Aug and Fri, 8 Aug to 94104
Returns:
30-day returns. Buyer pays for return postage. If you use an eBay postage label, it will be deducted from your refund amount.
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eBay item number:405939671806
Item specifics
- Condition
- Release Year
- 2002
- Book Title
- Crucial Conversations: Tools for Talking When Stakes are High
- ISBN
- 9780071401944
About this product
Product Identifiers
Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182
Product Key Features
Number of Pages
264 Pages
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Language
English
Publication Year
2002
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Type
Textbook
Subject Area
Language Arts & Disciplines, Psychology, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
13.1 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
2002-001129
Dewey Edition
23
Dewey Decimal
302.346
Table Of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Synopsis
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you., The New York Times Bestseller Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
LC Classification Number
BF637.C45.C78 2002
Item description from the seller
Seller feedback (7,507)
- z***r (1283)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller, exactly as pictured/described. quick shipping, well packaged. Books arrived in very, very good shape. A very good value for the price. Book was shipped sepeartely from the main package (4 books total) which caused some confusion when receiving them, but I figured it out. 2 tracking numbers actually used (2 packages), but only one was listed.
- o***n (12635)- Feedback left by buyer.Past monthVerified purchaseAbsolutely thrilled with purchase which was Great Quality & described. The sellers communication was outstanding—prompt, clear, and friendly. The item condition exceeded expectations in good value & appearance was even better than described. Packaging was meticulous, ensuring everything arrived safely. Shipping was fast and ahead of schedule. I’m genuinely impressed by the seller’s dedication and professionalism. This has been a wonderful buying experience, and I highly recommend this seller.
- m***0 (335)- Feedback left by buyer.Past 6 monthsVerified purchaseAwesome book with great value and amazing quality. The condition of the book upon arrival was exceptional and definitely came as described by the seller. The appearance was on point and the book was unscathed while going through transit. The shipping was good and the package had accurate tracking information while in transit. Thank you to the seller for a great transaction and experience. I look forward to doing business with you again in there future!
Product ratings and reviews
Most relevant reviews
- 28 Oct, 2021Top favourable review
Get it & Do Better
Verified purchase: YesCondition: Pre-ownedSold by: peachdvle
- 20 Oct, 2018
Excellent condition and Read
Verified purchase: YesCondition: Pre-ownedSold by: readingbooks_sendingpostcards
- 22 Feb, 2017
Awesome set!
Verified purchase: YesCondition: Pre-ownedSold by: mts761ms
- 19 Nov, 2019
Crucial Conversations is a Crucial Tool for Wellness
Verified purchase: YesCondition: Pre-ownedSold by: petersenathan
- 30 May, 2019
Crucial conversations as a title is right On point!
Verified purchase: YesCondition: Pre-ownedSold by: thrift.books
Seller feedback (7,507)
- z***r (1283)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller, exactly as pictured/described. quick shipping, well packaged. Books arrived in very, very good shape. A very good value for the price. Book was shipped sepeartely from the main package (4 books total) which caused some confusion when receiving them, but I figured it out. 2 tracking numbers actually used (2 packages), but only one was listed.
- o***n (12635)- Feedback left by buyer.Past monthVerified purchaseAbsolutely thrilled with purchase which was Great Quality & described. The sellers communication was outstanding—prompt, clear, and friendly. The item condition exceeded expectations in good value & appearance was even better than described. Packaging was meticulous, ensuring everything arrived safely. Shipping was fast and ahead of schedule. I’m genuinely impressed by the seller’s dedication and professionalism. This has been a wonderful buying experience, and I highly recommend this seller.
- m***0 (335)- Feedback left by buyer.Past 6 monthsVerified purchaseAwesome book with great value and amazing quality. The condition of the book upon arrival was exceptional and definitely came as described by the seller. The appearance was on point and the book was unscathed while going through transit. The shipping was good and the package had accurate tracking information while in transit. Thank you to the seller for a great transaction and experience. I look forward to doing business with you again in there future!