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Easy to order sim & activate. It arrived very fast.A little bit expensive to set up in Australia. Only had the option to purchase the value with Australian dollars which was more then the currency conversion rate of the phone plan. I waited & called AT&T direct...a bit of a hassle to talk to someone but if you have a travel card pre loaded with US dollars, this works better & is better value.
Verified purchase: Yes | Condition: New
We had to go in and find a AT&T when we got to the States as we had not been able to get the card to work. Apparently you need to spend about $70 AUD to get a $30 plan - that part was not indicated in the purchase information. The guy at AT&T, who was very helpful, said it would have been way cheaper for us to get it directly from them as you do not have to pay for a sim, which cost $15 as well the pin, which cost $25 as well as credit for the plan. So long story short, we spent way too much to set it up, it wasn't easy to use as was indicated. The guy at AT&T felt sorry for us and gave us data for the price of the sim, which we would have had to pay more money for. We had actually purchased 2 sims and pins, and didn't use either, neither worked. USA has wifi easily accessible which worked just fine.Read full review
Verified purchase: Yes | Condition: New
This was relatively easy to use and great in that you had data coverage as soon as you get to the airport
Verified purchase: Yes | Condition: New
Good product but must use $45 plan in Canada ONLY. Whilst you can purchase the cheaper $35 plan, we were advised by AT and T that it won't work in Canada
Verified purchase: Yes | Condition: New
So convoluted and an enigma regarding "just what do I have to do to get this thing GOING!" And we haven't even left yet! God only knows if it will work when we get there.
Verified purchase: Yes | Condition: New