I bought a Denon Pro DN-500BD MK-2 and it has turned out to be a major disappointment especially at the price paid. The problems are in the USB and SD card MP3 functionality or lack there of. The following is list of problems with the functionality firmware. 1. When you add a folder of an artist with MP3 s under the "ALL" folder it does not place it in alphabetical order instead it puts it as the last folder in the menu. 2. The menus do not loop instead if you at Z and want to go to A if have to back all the way back to the beginning. This wastes a lot of time. 3. If you are playing a given folder and want the player to continue with another folder when you highlight a song in the next folder it does not play. This requires you to babysit the player full time. And by the way I have a $35 LG player model DP-132 that does this automaticcaly. 4. Now if you go to the music folder it does not have any sub folders as in Artists and then albums. Instead it has the total amount of songs on the thumbdrive or SD card and they not in alphabetical or any other sort order. If you have a few hundred songs you could spend a month of Sundays trying to find it. 5. The remote play , stop , pause and other function buttons do not work with MP3s. 6. To me all of my complaints are about what should be basic functionality on any player especially on an expensive Pro player. I have taken it out of service because of the reasons listed above and gone back to using my old $35 LG player. I have contacted technical support 3 times requesting a firmware fix to these problems and they shown zero interest in doing anything to solve these stupid problems. I believe your company should fire your software programmers and hire them from LG company. Thanks a lo Denont for your expensive garbage Donald K BazilleRead full review
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