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The Link 20 looks and sounds pretty good over Bluetooth but I feel a little let down by its shortcomings in actual use. Given it's size, the audio though acceptable, is not hi-fi. It overaccentuates the bass but lacks any real punch. That's to be expected given the physical size of the drivers and enclosure. However it is loud and works really well outside as it's waterproof and can run for 10 hours off an inbuilt battery. I regard myself as quite tech savvy but despite a dozen or so attempts, I was unable to get it to work with Google Home Assistant all the time. It loses the wi-fi connection a few times a week. I contacted JBL support and to be blunt, customer support is poor. The Bluetooth audio is out of sync by about half a second with video when I watch TV/ Movies/Netflix on my laptop. This annoying problem needs addressing and because of this, I cannot recommend it.Read full review
Verified purchase: Yes | Condition: New
Very impressed with the sound and build quality and volume. You can run this on battery power for ages and It's waterproof. Spotify free is amazing but you need to join to request any songs and artists. This is a very highly recommended smart speaker and the only JBL portable available. I read all the reviews and to experience the JBL Link 20 in reality, is far better. You won't regret buying this speaker and the google assistant makes life easier. Very impressed with the sound and build quality and volume. You can run this on battery power for ages and It's waterproof. Spotify free is amazing but you need to join to request any songs and artists. This is a very highly recommended smart speaker and the only JBL portable available. I read all the reviews and to experience the JBL Link 20 in reality, is far better. You won't regret buying this speaker and the google assistant makes life easier.Read full review
Verified purchase: Yes | Condition: New
I have a few Google Home speakers and although they are fine for communicating (eg, whats the weather like today?) they arent so good with music. I replaced on of the Google speakers with the JBL 20 which came with Google Voice Activation built in. It was a breeze to set up and started working immediately. the sound quality is way better than the Google speaker and it has the added advantage of a "speak" button on top that you can press rather than having to preface every command with "hey google". The unit also happily links to my son's iphone for playing his music. What I really like about the unit though is the fact that it has a built-in battery that recharges directly from the power supply.. so it is a truly portable unit (whereas my Google speaker dies the moment you unplug it from the powerpoint). Its got great bass sound which is further enhanced by placing it on a hard surface (my kitchen stone bench).Read full review
Verified purchase: No
This model is now superseded but in my view it is still the best speaker in its class. Great rich sound, good bass and 10 hour battery life. Has built in Google Assistant. Still a few new models around but worth buying 2nd hand when available.
Verified purchase: Yes | Condition: Pre-owned
Very pleased with it in most regards. Longer battery life would be nice, but 10 hours is sufficient.
Verified purchase: Yes | Condition: Pre-owned