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This is my first NAS and the Synology software/distro has made it a very painless experience. Their front-end is incredibly easy to use and the setup process is fairly straight-forward. All I had to do was plug some HDDs into the NAS and the wizard set them up in the default RAID system. The provided applications have been able to emulate all the functionality that I previously used an old PC for, so the NAS itself is now a PleX server, download center and VPN gateway. There's significantly more that this NAS is capable of and would work well as an entry-level business NAS. Sharing took a little bit of fiddling to get working correctly as I'm fairly unfamiliar with the way the Linux OS works, but I eventually got permissions sorted out.
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