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Manager's Guide to Crisis Management by Jonathan Bernstein (Paperback, 2011)

Book Hub Australia (172544)

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AU $38.64

+ $6.75 postage

Estimated delivery Fri, 6 Jun - Fri, 13 Jun

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Brand new

Author: By Bernstein, Jonathan. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including Format: Paperback,192 Pages. We will be happy to hear from you and will help you sort out any issues.

About this product

Product Information

Lead your Organization through any business crisis-and emerge stronger than ever Manager's Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic-from defining crisis management and policies to training for and responding to crises-it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis managementAnticipating and preventing crises before they occurManaging the company's online reputationAddressing crises that affect multicultural stakeholdersCreating effective crisis-related messagingKnowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques