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Emotional Intelligence for Sales Success: Connect with Customers and Get Results by Colleen Stanley (Paperback, 2012)

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About this product

Product Information

Even skilled salespeople buckle in tough selling situations-getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. Those are examples of the fight-or-flight response-something salespeople learn to avoid when they build their emotional intelligence. Studies have shown that emotional intelligence (EI) is a strong indicator of success. In Emotional Intelligence for Sales Success, sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results. Readers will discover: How to increase impulse control for better questioning and listening The EI skills related to likability and trust How empathy leads to bigger sales conversations and more effective solutions How emotional intelligence can improve prospecting efforts The EI skills shared by top sales producers And much more Emotional intelligence plays a vital role at every stage of the sales process, from business development to closing the deal. When customers can get product information and price comparisons online, the true differentiator is the ability to deftly solve problems and build relationships-EI territory!

Product Identifiers

Publisher
Harpercollins Focus
ISBN-13
9780814430293
eBay Product ID (ePID)
129160695

Product Key Features

Author
Colleen Stanley
Publication Name
Emotional Intelligence for Sales Success: Connect with Customers and Get Results
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2012
Type
Textbook
Number of Pages
224 Pages

Dimensions

Item Height
229mm
Item Width
152mm
Item Weight
367g

Additional Product Features

Title_Author
Colleen Stanley
Country/Region of Manufacture
United States

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item 1 Emotional Intelligence for Sales Success: Connect with Customers and Get Results
AU $9.50
+AU $5.45 postage
item 2 Emotional Intelligence for Sales Success: Connect with Customers and Get
AU $37.88
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item 3 Colleen Stanley Emotional Intelligence for Sales Success (Paperback)
AU $40.49
Free postage
item 4 Emotional Intelligence for Sales Success: Connect with Customers and Get Results
AU $41.16
Free postage
item 5 Emotional Intelligence for Sales Success Connect Customers by Stanley Colleen
AU $39.65
+AU $5.88 postage
item 6 Colleen Stanley Emotional Intelligence for Sales Success (Paperback) (US IMPORT)
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Picture 1 of 1

Emotional Intelligence for Sales Success: Connect with Customers and Get Results by Colleen Stanley (Paperback, 2012)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 Emotional Intelligence for Sales Success: Connect with Customers and Get Results

item 2 Emotional Intelligence for Sales Success: Connect with Customers and Get

item 3 Colleen Stanley Emotional Intelligence for Sales Success (Paperback)

item 4 Emotional Intelligence for Sales Success: Connect with Customers and Get Results

item 5 Emotional Intelligence for Sales Success Connect Customers by Stanley Colleen

item 6 Colleen Stanley Emotional Intelligence for Sales Success (Paperback) (US IMPORT)

Best Selling in Adult Learning & University

Permaculture: A Designer's Manual by Bill Mollison (Hardcover, 1988)

1871-2021 History Debunked: How Wars and the Scapegoat for Zionism Were Created by Rowald Holt (Paperback, 2020)

Doug Stone's Gold Atlas of Victoria by Douglas M. Stone (Spiral Bound, 2011)

Australian Native Bee Book: Keeping Stingless Bee Hives for Pets, Pollination and Sugarbag Honey by Tim Heard (Paperback, 2015)

The Weed Forager's Handbook: A Guide to Edible and Medicinal Weeds in Australia by Adam Grubb, Annie Raser-Rowland (2012, Paperback)

Australian Master Bookkeepers Guide - 8th Edition by Stephen J Marsden (Paperback, 2020)

Sapiens: A Brief History of Humankind by Yuval Noah Harari (Paperback, 2015)

Save on Adult Learning & University

Weed Forager's Handbook: A Guide to Edible and Medicinal Weeds in Australia by A

Essential Enrolled Nursing Skills for Person-Centred Care WorkBook

The Ethnic Cleansing of Palestine by Ilan Pappe (English) Paperback Book

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