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Conversations That Sell: Collaborate with Buyers and Make Every Conversation Count by Nancy Bleeke (Paperback, 2013)
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Author: Nancy Bleeke. Format: Paperback. Based on the author's five-step sales system, What's in It for Them (WIIFT) - Wait, Initiate, Investigate, Facilitate, Then Consolidate -. Work through objections - Advance and close sales; and more.