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Measuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives by Steinberg Randy (2013, Trade Paperback)
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Finally, here is a book that shows you how! In this book, you will learn about the following.
- Buy It NowMeasuring Itsm: Measuring, Reporting, and Modeling the It Service Management
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About this product
Product Identifiers
PublisherTrafford Publishing
ISBN-101490719458
ISBN-139781490719450
eBay Product ID (ePID)189774709
Product Key Features
Book TitleMeasuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives
Number of Pages196 Pages
LanguageEnglish
Publication Year2013
TopicReference, General
GenreComputers, Technology & Engineering
AuthorSteinberg Randy
FormatTrade Paperback
Dimensions
Item Height0.4 in
Item Weight9.6 Oz
Item Length9 in
Item Width6 in
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