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The Language of Global Success: How a Common Tongue Transforms Multinational Organizations by Tsedal Neeley (Hardcover, 2017)

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For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an in-depth look at a single organization--the high-tech giant Rakuten--in the five years following its English lingua franca mandate.