As expected. A little noisy, but my shoulders and feet/legs appreciate the massage. Haven't used the heat function, though assuming it works. No complaints. Cord sufficiently long for convenience.
My physical therapist used this product on my neck area. I love this because it is gentle enough to massage a tender neck and shoulders without leaving bruises. This particular device is becoming hard to find so I was very pleased to find it here and at such a reasonable price. Offers ice AND heat.
Nice little unit for facials, TMJ ( teeth grinding ) issues.
Probably will never use the hard plastic attatchments, but some people may go d a use for them