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We were doing a exact replacement for same model that died after many years of heavy use. This was an open box purchase and we could tell why it didn’t work for the first buyer. The unit would not heat water enough to produce steam. The safety thermostat was kicking out before the heater was reaching a hot enough temp. I took unit apart and placed a 1/32 (0.75mm) dense card stock under the cylinder thermostat and reassembled. (Small amount of thermal insulation). Unit works perfectly now.
Verified purchase: Yes | Condition: Pre-owned
I use lots of rice, and this is the most versatile steamer I have ever used. I can set it up and just leave it to do its thing without having to check on it or worry about it. It makes it simple to cook brown rice with chicken broth, instead of water, which gives it a flavor you just do not get any other way. It is just as effective for vegetables or fish. I already had one, and bought this one just to have a spare on hand, because I would not want to be without it.
I love this steamer so much I got a second one in white we use it all the time too make healthy meals highly recommended.
Verified purchase: Yes | Condition: Pre-owned
Best Vegetable Steamer on the market today! Easy to use, easy to clean, and the price is right. I highly recommend it.
We love this product. It is so handy. All we need is to season the food, water and set the time to cook. Easy to clean.