The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.
Product Identifiers
Publisher
Cambridge Media Group
ISBN-13
9781903500118
eBay Product ID (ePID)
87040431
Product Key Features
Number of Pages
228 Pages
Language
English
Publication Name
How to Eat an Elephant: a Slice-By-Slice Guide to Total Quality Management
Publication Year
2004
Subject
Management
Type
Textbook
Author
John Gilbert
Format
Paperback
Dimensions
Item Height
216 mm
Item Weight
295 g
Item Width
140 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Title_Author
John Gilbert
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