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Steps to the Future: Fresh Thinking on the Management of IT-Based Organizational Transformation by Christopher Sauer, Philip W. Yetton (Hardcover, 1997)

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Representing the new wave of thinking about IT, this thought-provoking collection assembles leading researchers from four continents, including Dan Robey, Robert Zmud, Robert Galliers, Claudio Ciborra and Robert Benjamin, among others.

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IT solutions from the leading edge Information technology promises much but, as many businesses arefinding, it often fails to deliver. Representing the new wave ofthinking about I.T., this thought-provoking collection assemblesleading researchers from four continents, including Dan Robey,Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deepknowledge of both I.T. and business, they persuasively argue forthe integration of the core business unit and the I.T. function,advocate a new role for I.T. professionals, stress the importanceof managing outcomes rather than process, and provide practicalguidelines for turning new ideas into new management practices.