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A Manager's Guide to Coaching. Simple and Effective Ways to Get the Best From Your People. by Ann Loehr, Brian Emerson (Paperback, 2008)

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19 Coaching versus Therapy 26 When to Coach and When Not to Coach 28 To Coach or Not to Coach—Case Studies 33 3 How to Coach and W.I.N. B.I.G.! To stay on top, you need to do more than just tread water--you need to grow.