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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service by Edward Scannell, Colleen Rickenbacher (Paperback, 2010)

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About this product

Product Information

More than 700,000 books sold in the Big Book series!Always say and do the right thing at the right time!Developing the necessary skills critical to teamwork and company success-taught in a fun group formatMeeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective communication, greater team confidence, and improved customer service.These short but fun games can be adapted to any setting, cost virtually nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment--all necessary ingredients for company growth and success.The Big Book of People Skills Games helps you: Improve internal and external communication Promote group thinking on potential problems facing the companyBuild stronger relationships with coworkers and clientsTeach your team about proper work procedures This is the complete reference for enhancing interpersonal skills-both personally and professionally-from the trusted Big Book series.

Product Identifiers

Publisher
Mcgraw-Hill Education-Europe
ISBN-13
9780071745093
eBay Product ID (ePID)
96888580

Product Key Features

Author
Edward Scannell, Colleen Rickenbacher
Publication Name
The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service
Format
Paperback
Language
English
Subject
Management
Publication Year
2010
Type
Textbook
Number of Pages
272 Pages

Dimensions

Item Height
234mm
Item Width
185mm
Item Weight
477g

Additional Product Features

Title_Author
Colleen Rickenbacher, Edward Scannell
Series Title
Big Book Series
Country/Region of Manufacture
United States

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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service by Edward Scannell, Colleen Rickenbacher (Paperback, 2010)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

Best Selling in Adult Learning & University

A guide to the Project Management Body of Knowledge (PMBOK guide) and the Standard for project management by Project Management Institute (Paperback, 2021)

The Weed Forager's Handbook: A Guide to Edible and Medicinal Weeds in Australia by Adam Grubb, Annie Raser-Rowland (2012, Paperback)

Polyvagal Exercises for Safety and Connection: 50 Client-Centered Practices by Deb Dana (Paperback, 2020)

Save on Adult Learning & University

Ford Falcon EF, EL/Fairlane NF, NL/LTD DF, DL 1994-1998 Haynes Workshop Manual

Netter Atlas of Human Anatomy: Classic Regional Approach

Michael Price Nick Vandome Windows 11 for Seniors in easy steps (Paperback)

BORN IN 1971?... 1951?BIRTHDAY...Australian Social History....Chrisi, Birthdays

Dr. Robert Melillo Disconnected Kids - Revised and Updated (Paperback)

NEW The Demon-Haunted World By Carl Sagan Paperback Free Shipping

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