CAPA in the Pharmaceutical and Biotech Industries: How to Implement an Effective Nine Step Program by Jackelyn Rodriguez (Hardback, 2013)
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CAPA is a complete system that collects information regarding existing and potential quality problems. It analyzes and investigates the issues to identify the root cause of nonconformities. It is not just a quick-fix, simple approach, it is a process and has to be understood throughout organizations.