Product Information
Communication for Business and the Professions: Strategies and Skills is a current and comprehensive resource with an easy-to-navigate structure that makes this sometimes challenging subject easy to learn. * Plain-English explanations provide students with a solid background to the theory of communication and how to interact effectively. * A variety of features and activities stimulate critical thinking and promote active learning. * Working models enable students to practise and refine how well they communicate. The sixth edition features exciting new content on some of the most dynamic areas of business communication. An entirely new chapter on social media and techlogy (Chapter 2) has been added. In addition, a new section on Customer Satisfaction has been added to the Customer Complaints discussion within the chapter on Customer Service (Chapter 11). An emphasis on Australian examples provides a relevant context, making Communication for Business and the Professions the perfect resource for students new to the field of business communication.Product Identifiers
PublisherPearson
MPNNot Specified
ISBN-101486019536
ISBN-139781486019533
eBay Product ID (ePID)220885951
Product Key Features
AuthorJudith Dwyer
Publication NameCommunication for Business and the Professions: Strategies and Skills
FormatPaperback
LanguageEnglish
SubjectCommunication & Journalism
Publication Year2015
Additional Product Features
FIRST Published2015
Place of PublicationFrenchs Forest, Nsw
CityNewcastle, New South Wales
Date of Publication20/08/2015
Edition Statement6th Edition
ImprintPearson Education AU