Connectability: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers by Jim Cathcart, David Ryback, David Nour (Paperback, 2010)

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ConnectAbility -noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. Even the best-intentioned team players too often focus more on communicating their own ideas than hearing and understanding what others have to say.