Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways: * Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi - unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry * The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors' research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Cafe Rouge. * An extended case study drawing from the authors' experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test kwledge.
Product Identifiers
Publisher
Routledge, Taylor & Francis Ltd
ISBN-10
0415632544
ISBN-13
9780415632546
eBay Product ID (ePID)
138805436
Product Key Features
Author
Michael Boella, Steven Goss-Turner
Format
Paperback
Language
English
Subject
Business, Accounting & Vocational: Textbooks & Study Guides
Type
Textbook
Dimensions
Weight
680g
Height
246mm
Width
189mm
Additional Product Features
Place of Publication
London
Spine
23mm
Content Note
61 Black & White Illustrations, 37 Black & White Tables, 61 Black & White Line Drawings
Author Biography
Michael J. Boella is Faculty Fellow at the University of Brighton and specializes in teaching human resource management and law. Steven Goss-Turner is Head of Operations of the School of Sport and Service Management at the University of Brighton.
Date of Publication
22/02/2013
Edition Statement
9th Revised Edition
Genre
Business, Accounting & Vocational: Textbooks & Study Guides
Country of Publication
United Kingdom
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