I Hear What You Say, but What Are You Telling Me? : The Strategic Use of Nonverbal Communication in Mediation by Barbara G. Madonik (2001, Hardcover)
thenilestore (1245259)
99.1% positive feedback
Price:
AU $105.06
+ $4.99 postage
Est. delivery Mon, 28 Jul - Mon, 4 AugEstimated delivery Mon, 28 Jul - Mon, 4 Aug
Returns:
30-day returns. Buyer pays for return postage. If you use an eBay postage label, it will be deducted from your refund amount.
Condition:
Brand newBrand new
In this important resource, Madonik outlines her tested seven step process that reveals how to Engage each party to create powerful rapport and guide all parties to communicate with each other. Employ a variety of techniques to bring closure to the parties and the process.