Information First: Integrating Knowledge and Information Architecture for Business Advantage by Roger Evernden, Elaine Evernden (Paperback, 2003)
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Instead of unlocking the potential of information, people are drowning in detail. Current books only approach this subject from an information technology perspective. Creates a clear picture of an organization and the way it works, by mapping the information and knowledge resource, showing where change is required and providing a plan to achieve it.